Join the A-Team! A 2025 and 2026 recipient of "Best Places to Work" and family owned business, The AmeriLux Family of Companies is looking for a Customer Relations Specialist to join our team. In this role, you will act as a vital link between our customers and our internal teams, ensuring exceptional service and seamless communication. You will be responsible for handling customer inquiries, managing issues, and helping to foster strong, long-lasting relationships.Key Responsibilities:Serve as the main point of contact for customer communications, addressing inquiries and resolving concerns promptly.Coordinate with internal departments to ensure accurate processing and fulfillment of customer orders.Maintain detailed and accurate records of all customer interactions and transactions.Assist with the management and updating of customer data in the CRM system.Collaborate with team members to support company goals and deliver high-quality service.RequirementsExcellent communication and interpersonal skills, with the ability to build strong customer relationships.Ability to manage multiple tasks in a fast-paced environment.A positive attitude with a willingness to learn about the logistics industry.Team player mindset, adaptable, and proactive in problem solving.BenefitsThe AmeriLux benefits package includes a nationally award winning zero-dollar deductible healthcare plan created to ensure peace of mind and comprehensive care for all A-Team family members. Our onsite healthcare clinic, free to all team members, provides convenient access to high-quality medical care with a personalized touch from physicians who take the time to get to know you. In addition, we offer comprehensive dental and vision insurance, as well as disability and life insurance to ensure you and your family are protected. Our benefit plan includes a 401(k) match, employee assistance program, paid time off, and flex spending account access.
Join the A-Team! A 2025 and 2026 recipient of "Best Places to Work" and family owned business, The AmeriLux Family of Companies is looking for a Customer Relations Specialist to join our team. In this role, you will act as a vital link between our customers and our internal teams, ensuring exceptional service and seamless communication. You will be responsible for handling customer inquiries, managing issues, and helping to foster strong, long-lasting relationships.
Key Responsibilities:
- Serve as the main point of contact for customer communications, addressing inquiries and resolving concerns promptly.
- Coordinate with internal departments to ensure accurate processing and fulfillment of customer orders.
- Maintain detailed and accurate records of all customer interactions and transactions.
- Assist with the management and updating of customer data in the CRM system.
- Collaborate with team members to support company goals and deliver high-quality service.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong customer relationships.
- Ability to manage multiple tasks in a fast-paced environment.
- A positive attitude with a willingness to learn about the logistics industry.
- Team player mindset, adaptable, and proactive in problem solving.
Benefits
The AmeriLux benefits package includes a nationally award winning zero-dollar deductible healthcare plan created to ensure peace of mind and comprehensive care for all A-Team family members. Our onsite healthcare clinic, free to all team members, provides convenient access to high-quality medical care with a personalized touch from physicians who take the time to get to know you. In addition, we offer comprehensive dental and vision insurance, as well as disability and life insurance to ensure you and your family are protected. Our benefit plan includes a 401(k) match, employee assistance program, paid time off, and flex spending account access.
At AmeriLux, we value culture above all else and look towards the future with optimism. Our goal is to place our team members in a position that will make them feel the most fulfilled. Our team members are empowered to make a play as we believe that the only people who have never made a mistake are those who have never done anything. We value new ideas and use the power of the magic of momentum as we continue to grow and add invaluable new members to the A-Team
At AmeriLux, we value culture above all else and look towards the future with optimism. Our goal is to place our team members in a position that will make them feel the most fulfilled. Our team members are empowered to make a play as we believe that the only people who have never made a mistake are those who have never done anything. We value new ideas and use the power of the magic of momentum as we continue to grow and add invaluable new members to the A-Team
