Customer Relations Specialist

Job description

**To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1,000.\* Your commitment helps us meet critical service needs, and we’re excited to have you be a part of our mission!** **Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller. Schedule: Monday, Tuesday, Wednesday and Friday 9:00am-6:00pm. Thursdays 10:00am-7:00pm. 40 hours weekly.** Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a **Customer Relations Specialist** (CRS) to be the welcoming face of our clinic and a key part of our integrated care team. As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently. This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.