Customer Service Advisor

Job description

Job Title: Customer Service Advisor Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Unique opportunity to be part of an exciting, short-term customer service project team. We are seeking diverse candidates with wide ranging experiences to play a crucial part in the success of this high-visibility government program. After completing a 5 day training program this team would respond to inbound calls and provide guidance and information to all Australians. Key Role Details: Start dates throughout July Hourly rate of $35.77 Monday to Sunday Various roster options Penalty rates apply Brisbane CBD and Robina office locations What's in it for you? Short term employment with flexible hours Many permanent employment opportunities after project end Flexible role that can work around your existing commitments An exciting role in a diverse workplace Who are you? You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must! Must be an Australian Citizen and at least 18 years of age Confident and capable in using computers and systems Passionate about customer service and an excellent communicator Concentrix is a global brand, at our established sites in Brisbane and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet. If you are excited to take on a new exciting new role, APPLY NOW! *Applicants must be at least 18 years of age, must be an Australian Citizen and pass a police check and other pre-employment checks* Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history. Location: AUS Gold Coast - Robina Town Centre Dr Lvl2 Language Requirements: English Time Type: Part time