Customer service agents

Job description

Answering customer questions and providing support Resolving issues in a calm, professional, and friendly way Communicating clearly and confidently over the phone Making customers feel heard, valued, and supported Working closely with your team to deliver great service Fresh graduates & dropouts are welcome! Good communication and customer service skills A positive attitude and willingness to learn Strong listening and problem-solving skills Comfortable working as part of a team Fluent English is required (B2/C1 level) Ability to work night & overnight shifts Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs.