Customer Service and Logistics Intern

Job description

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor. Mondelēz International was recognized as one of the Top 100 Intern Programs in the US in 202 6 by Yello & WayUp and one of the Best Companies for New Graduates by Forbes . Function Job Description Customer Service & Logistics (CS&L) is where you’ll integrate our end-to-end demand-driven supply chain. Working “from farm to shelf,” you’ll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf . Primary Responsibilities of a Customer Service & Logistics Intern are: Product Supply - Product Supply interns work at field sites as Site Logistics Planners. This position serves as the point person for inventory coordination for all product categories in each Distribution Center. Customer Service - Our Customer Service interns take on the real-life role of a Customer Service Coordinator. Most interns are assigned to either a deduction, credit, or order management role. Deduction interns, in partnership with Sales, will effectively be managing the day-to- day of customer deductions. Credit co-ops determine account’s financial strength and credit worthiness by analyzing financial statements. Finally, Order Management interns will be assigned a specific wholesale/ retail account. These interns will process and manage the life of orders on a daily basis . Logistics Operations – Interns will gain a specific understanding of the Transportation and Distribution networks within Mondelēz International, including the flow of product movements from origin to destination. Interns will have exposure to the Load Control Center, Private Fleet and the Transportation Expense and Audit Control group. Branch Operations -Support day-to-day operations in our Direct Store Delivery branches including order/route management, inventory & warehouse management, linking with internal and external stakeholders to support customers/operations and leading project work to achieve safety, service, and cost goals. Requirements and Preferred Qualifications Pursuing a Bachelor’s Degree in: Supply Chain, Supply Chain Management, Operations , Business Administration . Currently pursuing an undergraduate degree with a preferred expected graduation date between December 202 7 and May 202 9 . Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Mondelēz International (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status . The ideal candidate displays some of the following characteristics: Strong leadership potential and student leadership experience. Excellent communication skills and resilience. Adaptable, with interpersonal savvy and engaged in diverse extracurricular activities. Demonstrating a growth mindset, agility, integrity, and a vision for the future. Strong cognitive abilities, willingness to learn, and data pattern recognition. Driven, curious, and ready to make a positive impact. Why choose M ondelez International? Ever wondered how your favorite snacks get made? Don’t miss the chance to find out! Check out some of the perks of being a MDLZ Intern: Subsidized, fully furnished housing for the Summer (For those who qualify) Roundtrip travel covered at the beginning and end of the internship Given value added projects that are presented to Leadership Intern programming, including events and activities throughout the summer Full-Time conversion opportunities upon graduation Compensation The expected compensation weekly pay ranges for interns is $900 - $1,150 based on your expected graduation date . Compensation rates for Summer Interns is pre-determined and non-negotiable. Business Unit Summary The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing, and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz , Wheat Thins and Triscuit crackers, Clif bars and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country. Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance . Salary and Benefits: The base salary ranges for this position are shown below; the exact salary depends on several factors such as experience, skills, education, and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. Any other location base salary range: $59,800 In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays, and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company. Business Unit Summary The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country. Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. For more information about your Federal rights, please see eeopost.pdf ; EEO is the Law Poster Supplement ; Pay Transparency Nondiscrimination Provision ; Know Your Rights: Workplace Discrimination is Illegal Job Type Intern (Fixed Term) Interns Early Careers