Customer Service Assistant

Job description

At ROMEU , the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding. We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment. What will your functions be? Brindar soporte y atención a clientes nacionales e internacionales. Realizar seguimiento a los embarques de importación y exportación. Gestionar requerimientos, consultas y novedades de los clientes. Mantener una comunicación constante con proveedores, agentes y áreas internas. Actualizar información en los sistemas operativos de la compañía. Apoyar la coordinación de procesos logísticos y documentación asociada. Garantizar el cumplimiento de los acuerdos de servicio y tiempos de respuesta establecidos.9 What are we looking for? En TIBA estamos buscando un(a) Customer Service Assistant orientado(a) al servicio, con habilidades de comunicación y pasión por la logística internacional. Si te interesa desarrollar tu carrera en una compañía líder del sector, esta oportunidad es para ti. Perfil requerido Tecnólogo o profesional en Comercio Exterior, Negocios Internacionales o carreras afines . Experiencia mínima de 1 año en empresas del sector de logística internacional , desempeñando funciones en áreas de servicio al cliente y/o soporte operativo . Nivel de inglés básico (A1 - A2) . Manejo de herramientas ofimáticas (Microsoft Office, especialmente Excel y Outlook). Excelente comunicación verbal y escrita. Capacidad de organización, seguimiento y gestión de múltiples tareas. What do we offer? Working at our company provides: Positive Work Environment : We foster a collaborative and positive workplace that promotes employee well-being and satisfaction. Professional Development : We offer growth and development opportunities through our internal mobility platform and personalized training programs. Work-Life Balance : We value the balance between work and personal life. Compensation : We recognize and reward talent by offering competitive salaries aligned with skills and contributions. Additional Benefits : We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being. Culture of Innovation : We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions. Diversity and Inclusion : We celebrate diversity and promote an inclusive environment where every employee feels valued and respected. Corporate Social Responsibility : We are committed to corporate social responsibility, participating in initiatives led by the " Be Green " team at ROMEU , which have a positive impact on the community and the environment. By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.