Customer Service Executive

Job description

Responsibilities: Handle customer enquiries professionally via phone and email. Perform first-tier troubleshooting and resolve customer issues effectively. Maintain a high standard of customer service and service delivery. Requirements: DSE Graduate or above Relevant experience in a call centre or hotline support environment is preferred. Good command of both English and Mandarin. Candidates with call centre, hotline support, or technical helpdesk experience will be an advantage.