Customer Service Executive_C&P

Job description

• Conduct the assigned jobs in professional, accurate and efficient manner • Deliver quotations, certificates, reports, invoices, etc. on time • Keep good relationship with clients/ affiliates/ colleague in SGS Vietnam / Maintain integrity • Maintain accessible, transparent, complete and detailed customer information files Specific Responsibility • Preparing Inspection job files • Send reports, certificates and invoices to clients / affiliates or other parties • Continuously update and file documents in inspection files including File Management Checklist and data base • Prepare certificates and pass to Manager for approval • Weekly and monthly report of invoicing and other requests • Prepare and control invoice, follow up debt and payment • Collection of outstanding payments • Other tasks requested by Manager • College graduated or above • English level B equivalent • Computer skill At least 1 year in customer service position experience SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.