Customer Service Rep (01433) - 5400 Preston Hwy

Job description

We're looking for a friendly and efficient Customer Service Representative to join our team at our 5400 Preston Hwy location in Louisville, United States. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. Greet customers warmly and handle their inquiries and orders professionally Take phone and in-person orders accurately and efficiently Process cash and credit card transactions Prepare food items according to company standards Maintain a clean and organized work environment Collaborate with team members to ensure smooth operations during busy periods Address customer concerns and resolve issues promptly and courteously Assist with inventory management and restocking as needed Adhere to all company policies, food safety regulations, and quality control standards Participate in ongoing training to improve product knowledge and customer service skills Excellent customer service skills with a friendly and professional demeanor Strong communication abilities, both verbal and written Capability to work in a fast-paced environment and handle multiple tasks simultaneously Basic computer skills for operating point-of-sale systems Ability to follow directions and adhere to company procedures Flexibility to work various shifts, including weekends and holidays Physical stamina to stand for extended periods and lift up to 25 lbs Cash handling experience and basic math skills Attention to detail and commitment to accuracy in order taking and food preparation Team-oriented mindset with a willingness to assist colleagues as needed High school diploma or equivalent preferred, but not required Previous customer service experience is a plus, but we're willing to train the right candidate All your information will be kept confidential according to EEO guidelines.