Customer Service Representative

Job description

Candidates will be sitting at a desk all day answering phone calls with regards to: general questions, billing, taking payments, customer retention, etc. Candidates will also be inputting information to the computers. Must have: Basic knowledge of computers. Open availability Customer service skills Nice to have: Call center/customer service experience Experience with sales Dis-Qualifiers: Not having completely open availability. Not being about to communicate with customers/co-workers in a professional and courteous manner. Lack of basic computer skills. The company we are currently hiring for is an inbound call center that operates Monday-Friday from 5am-midnight and Saturday-Sunday from 7am-8pm. The company is a telecommunications provider.