Customer Service Representative

Job description

The ideal Customer Service Representative will be responsible for performing the below job functions including but not limited to: -Accurately enter and process purchase orders in a timely manner -Correspond with customers and internal and external company representatives on all matters related to the order -Diligently follow purchase orders through to completion, working with appropriate parties to quickly resolve issues that may delay timely processing -Perform general office and clerical tasks -Other related Customer Service/ Order Entry office duties as deemed necessary -Prior experience entering purchase orders within a manufacturing setting/sales office environment -Ability to prioritize and multi-task -Excellent written and verbal communication skills -Professional and pleasant phone manner to service incoming and outgoing calls -Proficiency in use of computers and related software -Excellent organizational and time management skills -Detail-oriented work ethic -Knowledge of SAGE100 preferred but not required. Schedule: Full-time (9am-5pm), Monday-Friday Rate of pay: In compliance with the New York City salary transparency requirements, the hourly rate for this position ranges from $20.00 to $21.00 per hour; which may be increased upon successful completion of the 90th day introductory period. We offer an excellent working environment, great benefits and on-site parking. We are an Equal Opportunity-Affirmative Action Employer A leading designer and manufacturer of low voltage electronics and power supplies.