Customer Service Representative – Hotel Reservations (Remote)

Job description

#### **Customer Service Representative – Hotel Reservations (Remote)** #### **About the Role:** #### Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office. ### Key Responsibilities: - Help clients choose and book hotel accommodations - Provide details on amenities, pricing, and availability - Manage reservation changes and maintain accurate records - Communicate professionally via phone, email, and messaging ### Qualifications: - Strong communication and hospitality skills - Professional, detail-oriented, and self-motivated - Basic computer proficiency and reliable internet - Customer service or hospitality experience is a plus ### What We Offer: - Flexible remote schedule - Training and access to booking tools - Supportive team culture - Income-earning possibilities based on performance - Travel discounts and perks