Customer Service & Sales Apprentice (Depot Operations)

Job description

Job Summary Join CMT's depot team supporting the Sizewell C project, one of the UK's largest infrastructure developments. Gain hands-on experience in customer service, sales, quotations, order processing and depot operations while working alongside experienced colleagues and building a long-term career within CMT. Key Responsibilities Process customer orders accurately and efficiently Prepare customer quotations Support sales activity and customer enquiries Serve customers collecting orders from the depot Answer incoming telephone calls Resolve customer queries and issues Support depot administration and record keeping Build relationships with customers and site personnel Learn about products, stock management and depot operations Deliver excellent customer service at all times Required Skills Strong communication skills Customer-focused approach Good IT skills Attention to detail Organisation and time management Teamwork Positive attitude and willingness to learn Qualifications GCSE Grade 4/C or above in English and Maths preferred Eligible to undertake a Level 3 Business Administrator Apprenticeship Benefits / Career Development Level 3 Business Administrator Apprenticeship Structured training and mentoring Opportunity to support the Sizewell C project Long-term career prospects within CMT Progression opportunities including Assistant Depot Manager Working Hours Monday-Friday, 7:45am-5:15pm 42.5 hours per week (excluding breaks)