Customer Service-Sales Support

Job description

Role and Responsibilities · Provide customer service by assisting customers with questions and concerns. · Answer and direct incoming phone calls and respond to emails promptly and professionally. · Update company websites and internal work platforms with accurate information. · Organize and maintain electronic filing systems to ensure documents are accurate and easily accessible. · Support daily office operations through data entry and general administrative tasks. · Work closely with team members to ensure customers receive timely, accurate, and exceptional service. · Perform other administrative duties as assigned by management. Qualifications and Education Requirements · Bachelor’s degree or equivalent years of experience · A customer-first attitude with a passion for helping others. · Excellent communication and interpersonal skills. · Strong organizational skills and attention to detail. · Ability to multitask, prioritize, and remain productive in a fast-paced environment. · Basic computer skills and the ability to learn new software and online platforms quickly. · Dependable, professional, and able to work independently as well as part of a team. Previous customer service or administrative experience is a plus, but we're willing to train the right candidate. About Mister P Express Inc Mister “P” Express is a truckload contract carrier with authority in 48 states and Canada. Our goal is to be on time, every time. We pledge total dedication and explicit attention to every detail that our customers require. Benefits are available to Full Time employees. -Low cost Health Ins. -Dental & vision -STD & LTD -Life Insurance -Supplemental policies -401K after 1 year of employment