Customer Service Specialist with Dutch

Job description

Your responsibilites: Direct contact with retailers and individual clients via email and phone to provide information on order status; timely and accurate processing of incoming customer orders from Miele retail partners; clarifying customer complaints; checking the ability to deliver, possibly offering alternative solutions and telephone product advice. Our requirements: C1 level of French and communicative level of English; relevant work experience in customer service; experience with SAP or other ERP system; ability to build relationships with business partners and customers;attention to detail and ability to deliver accurate results.