Ewing Outdoor Supply5000 Northpark Drive Colorado Springs CO 80918**$18-$20/hr. DOE**Ewing Outdoor Supply looking for a Landscape Materials Yard Customer Service Professional to provide excellent customer service at our Colorado Springs CO Supercenter.You must have the ability to lift 50-70 lbs. and perform in a seasonal high heat situation. The ability to learn the POS (point of sale) system is a must, as well as the ability to identify products and extend a top level customer experience. You will be provided all the training you need to be successful, so we are looking for a committed teammate with interest in growth opportunities, can hustle and be a great team fit.Interested parties apply below and let us see if you are a fit on our team and in our family.**Preferred consideration for** Heavy equipment/loader experienceBilingual (English/Spanish)ResponsibilitiesGo the extra mile to engage customers (including assistance in the materials yard) Greet and direct customersAssist customer in the yard with orders and identificationProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers’ questions about specific products/servicesCross-sell productsManage returns of merchandiseCoordinate with your team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersStay up-to-date with new products/servicesAsk for feedback on provided services and resolve clients’ complaintsInform customers about new products and servicesLoading Materials in customer vehicles with efficiency and extreme careKeep updated records of inventory and activity logsComply with company policies and legal guidelinesHelp maintain a safe and orderly environment of the facilitiesRequirements Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Basic math skills Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Valid driver’s license Excellent organizational and time management skills Good driving record with no traffic violations Bonus Points for the Following*Bilingual (English & Spanish) Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate) Proven work experience as a Customer Service Associate, Sales Associate, or similar role. Knowledge of landscape materials yard inventory stocking procedures Attention to detail and familiarity with industrial equipment Excellent physical condition and coordination Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Profit Sharing We have the 4 C’s that make your job a career! Career Development- To invest in your personal and professional growth, we offer a variety of training resources. Compensation- We offer competitive market wages, great benefits, PTO & bonus potential! Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!
Ewing Outdoor Supply
5000 Northpark Drive
Colorado Springs CO 80918
**$18-$20/hr. DOE**
Ewing Outdoor Supply looking for a Landscape Materials Yard Customer Service Professional to provide excellent customer service at our Colorado Springs CO Supercenter.
You must have the ability to lift 50-70 lbs. and perform in a seasonal high heat situation. The ability to learn the POS (point of sale) system is a must, as well as the ability to identify products and extend a top level customer experience. You will be provided all the training you need to be successful, so we are looking for a committed teammate with interest in growth opportunities, can hustle and be a great team fit.
Interested parties apply below and let us see if you are a fit on our team and in our family.
**Preferred consideration for**
Heavy equipment/loader experience
Bilingual (English/Spanish)
Responsibilities
- Go the extra mile to engage customers (including assistance in the materials yard)
- Greet and direct customers
- Assist customer in the yard with orders and identification
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Cross-sell products
- Manage returns of merchandise
- Coordinate with your team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Stay up-to-date with new products/services
- Ask for feedback on provided services and resolve clients’ complaints
- Inform customers about new products and services
- Loading Materials in customer vehicles with efficiency and extreme care
- Keep updated records of inventory and activity logs
- Comply with company policies and legal guidelines
- Help maintain a safe and orderly environment of the facilities
Requirements
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Valid driver’s license
- Excellent organizational and time management skills
- Good driving record with no traffic violations
Bonus Points for the Following*
- Bilingual (English & Spanish)
- Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
- Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
- Knowledge of landscape materials yard inventory stocking procedures
- Attention to detail and familiarity with industrial equipment
- Excellent physical condition and coordination
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Profit Sharing
We have the 4 C’s that make your job a career!
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!
Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!
Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!
Ewing Outdoor Supply is the largest family-owned supplier of landscape and irrigation products in the country. Our nationwide network of employees provides landscape, irrigation, sports fields, and golf course professionals with the supplies they need to create healthy, sustainable environments.We supply professional contractors with irrigation supplies, water-efficient and sustainable solutions, landscape and turf products, agronomics and growing products, hardscape and outdoor living products, landscape lighting, water features, erosion control products, and more.We have the 4 C’s that make your job a career! Career Development- To invest in your personal and professional growth, we offer a variety of training resources. Compensation- We offer competitive market wages, great benefits, PTO & bonus potential! Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care- We care about all our employees because we would not be where we are now (Celebrating 100 years!) if it weren’t for you!
Ewing Outdoor Supply is the largest family-owned supplier of landscape and irrigation products in the country. Our nationwide network of employees provides landscape, irrigation, sports fields, and golf course professionals with the supplies they need to create healthy, sustainable environments.
We supply professional contractors with irrigation supplies, water-efficient and sustainable solutions, landscape and turf products, agronomics and growing products, hardscape and outdoor living products, landscape lighting, water features, erosion control products, and more.
We have the 4 C’s that make your job a career!
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!
Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!
Care- We care about all our employees because we would not be where we are now (Celebrating 100 years!) if it weren’t for you!
