Customer Success Manager / Project Manager

Job description

Your mission You'll be the bridge between our customers and our platform, making sure infrastructure projects succeed using Infrakit's cloud tools. Day-to-day, that means: Leading deployment and development projects from kickoff to completion, on time and on budget Act as an expert in infrastructure model-based construction, BIM modelling (YIV) and surveying Running training sessions and workshops that actually land Building trusted, long-term relationships with customers and acting as their go-to expert Solving problems proactively, before they become issues Collaborating closely with our Product, R&D, and Sales teams Maintaining clean project documentation and keeping all stakeholders aligned You'll report to the Director of Services & Customer Success and work out of our Espoo HQ. Qualifications A degree in Engineering or an infrastructure-related field (Bachelor's or Master's) 10+ years of hands-on experience in the infrastructure sector A strong project management track record: you've delivered complex projects start to finish Deep knowledge of model-based construction, BIM (YIV), and surveying Clear, confident communication in both Finnish and English A genuine drive to push the industry toward digital, sustainable ways of working Why Join Infrakit A role with real impact; helping major infrastructure projects become more efficient and sustainable Autonomy and ownership over your work Flexible hours Competitive compensation and benefits Mentorship program A team that's sharp, supportive, and genuinely good to work with: the Infrakit spirit Sound like you? If you're ready to bring your infrastructure expertise into a company that's reshaping the whole industry, we'd love to hear from you. Apply now or reach out if you have any questions: Jani Sillanpää, Director, Services and CS Finland HQ: Employer: Infrakit Group Oy Location: Keilaniementie 1, Espoo Work starts: According to a contract Position: Full-time Application period: We will start processing applications on 10 August 2026