Customer Support | Cruise Specialist

Job description

**Job Title: Cruise Travel Specialist** **Location:** Remote **Overview** We are seeking a detail-oriented **Cruise Travel Specialist** to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary. ### Key Responsibilities: - Recommend cruise lines, ships, and itineraries based on client preferences. - Coordinate pre- and post-cruise travel, including flights and hotel stays. - Book specialty dining, excursions, and onboard experiences. - Track promotions, upgrades, and loyalty program benefits. - Maintain expert-level knowledge of major cruise lines and destinations. ### What You Bring: - Prior experience booking or selling cruises (preferred). - Strong knowledge of ocean and river cruise options. - Ability to work independently and stay organized. - Excellent customer service and upselling skills. ### Benefits: - **Remote role** with flexible scheduling. - **Cruise-specific travel perks, FAM trips, Hotel & Resort discounts** - Access to exclusive industry tools and support from a dedicated team.