Customer Support Engineer

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality. All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society. Job Summary Job Description Additional Job Details Support & Production – S4 Organizational Impact • Works to achieve operational targets within job area, with significant impact on achievement of results for the team • Work consists of tasks that are typically not routine • Works independently under limited supervision • Frequently required to apply discretion within broad operational boundaries and procedures Communication & Influence • Communicates with contacts typically within the department on matters that involve obtaining or providing information on matters of significant importance to the team • Explains practices, procedures, and policies in order to reach agreement Innovation & Complexity • Responsible for making moderate changes in systems and processes to solve problems or improve effectiveness of team • Expected to independently propose solutions to problems for manager review • Daily challenges are typically not complex, and may require analysis to understand and resolve Leadership & Talent Management • Responsible for providing guidance, coaching, and training to other employees within team • May delegate tasks within a team or be responsible for review of work Knowledge & Experience • Requires specialist knowledge of operational systems and practices typically obtained through extensive work experience or education • Requires a minimum of 7 years of experience. May require vocational or technical education Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: Work Shift Schedule No Soliciting Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.