Customer Support – Part-Time

Job description

Bruce Studios is on a mission to redefine how people train, recover, and feel good – every day. To help us keep growing and supporting our amazing community, we’re now looking for a committed and reliable team member to join our support team. This is an hourly-based role focused on weekdays, with shifts available during both daytime and evening hours. We’re looking for someone interested in a long-term collaboration who can combine the role with other work, studies, or personal projects. While the role offers flexibility, we’d love for you to work from our office 2–3 days a week. What you´ll do Provide first-line support for our members in Sweden, Norway, and Denmark Advise members on our different membership options Handle incoming questions and issues efficiently by offering helpful, solution-oriented responses Identify and report bugs or other issues in the app Support the team with various administrative tasks What we want you to bring First things first – your background matters less than your mindset. If the points below describe you, we’d love to hear from you: A quick learner who can handle multiple systems and conversations at once Thrives in a fast-paced environment and enjoys taking ownership Flexible, service-minded, and genuinely enjoys helping others A natural problem solver Comfortable doing calculations Fluent in English and at least one Scandinavian language (Swedish, Norwegian, or Danish) – bonus if you speak two Citizen of Sweden What we offer you A flexible and fun work opportunity A welcoming company culture and supportive team A Bruce Black membership (yes, you get to work out too!) How to apply Does this role sound like the right fit for you? Great – we’d love to hear from you! Apply directly via Teamtailor by uploading your CV (in English or Swedish) and adding a short personal note about why you're excited about this opportunity and how you’d contribute to the team. We value a diverse and inclusive workplace, and we warmly welcome applicants of all gender identities, ages, backgrounds, and abilities.