Customs Associate

flexport

Canada Remote

Posted Feb 6, 2026

Other
Remote
Customs

Apply on company site

Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Help streamline our customers’ customs processes

The opportunity:

Flexport is experiencing massive growth with 2,000+ Flexporters across 16 global offices and warehouses. And we’re just getting started.

As a Customs Broker, you will be part of the customs operations team and play a vital role in ensuring the smooth movement of goods into Canada. Your work directly supports Flexport’s end customers in achieving their compliance goals by executing the clearance of shipments. Most importantly, you will play a pivotal role in taking our customs operations to the next level at Flexport: allowing us to effectively scale to achieve our mission of making global trade easy for everyone a reality.

You will:

Create and submit customs entries for high profile clients
Digitally prepare and Submit all documentation required for goods to clear goods with CBSA
Maintain up to date knowledge of all regulations and procedures of the CBSA and Participating Government Agencies (PGA’s)
Review and organize incoming documents to ensure compliance with CBSA and PGA reporting requirements
Provide exceptional customer service support to clients, ensuring a seamless and positive experience throughout their interactions with Flexport
Learn and follow global customs laws, regulations, and trade agreements to ensure compliance with import and export requirements
Participate in training programs to enhance your knowledge of customs compliance and stay up to date on changes in customs regulations and industry practice
Multiple Shifts available

You should have:

CCS Designation
Good understanding of CARM
Strong attention to detail and organizational skills.
An obsession with client happiness. You succeed when they succeed.
Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
Understanding of international trade and customs regulations (previous experience is a must)
Familiarity with CBSA product classification and rulings
Excellent communication, interpersonal, and organizational skills
Proficient computer skills, including G Suite applications.
Willingness to learn and adapt to changing customs practices and regulations.
Ability to work well independently and in a team-oriented environment.
Strong work ethic and commitment to accuracy and compliance.
A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

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Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.