Cybersecurity Product & Service Delivery Specialist, AVP

Job description

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details. Job Summary The Global Cybersecurity Operations Execution Specialist plays a pivotal role in driving the execution of cybersecurity strategies and advancing a mature cyber risk management framework within the Global Security Operations Center. This position leads cross-functional initiatives, oversees operational performance metrics, and ensures alignment with strategic goals across global teams. The role emphasizes program governance, process optimization, and executive-level reporting to support continuous improvement and informed decision-making. Major Responsibilities Lead the execution of cybersecurity strategic initiatives and roadmap development, ensuring alignment with enterprise risk management objectives. Partner with cybersecurity, risk, and control teams to coordinate remediation efforts, track progress, and resolve operational gaps. Develop and manage key performance indicators (KPIs) and metrics that reflect risk appetite and residual risk, enabling transparent reporting to senior leadership and governance bodies. Oversee complex, cross-functional programs from initiation through delivery, ensuring milestones are met and outcomes are communicated effectively to stakeholders. Continuously assess and evolve cybersecurity strategy through targeted operational initiatives and stakeholder engagement. Facilitate process improvement workshops and stakeholder interviews to identify inefficiencies and recommend enhancements across business operations. Conduct end-to-end business process evaluations, prioritizing improvement opportunities based on impact, feasibility, and alignment with strategic goals. Deliver actionable recommendations through structured analysis (e.g., gap analysis, cost-benefit analysis, business requirements definition). Integrate industry frameworks and best practices into operational workflows, ensuring compliance and adaptability to sector changes. Monitor and interpret developments in cybersecurity programs, regulatory requirements, and internal organizational changes that influence reporting and execution. Qualifications 3–5 years of experience in cybersecurity operations, program management, project management or risk management, ideally within financial services. Proven experience in strategic planning, program execution, and executive-level reporting. Strong analytical and decision-making skills with the ability to manage multiple workstreams and prioritize effectively. Skilled in developing briefing materials, managing logistics, and facilitating cross-functional collaboration. Demonstrated ability to drive operational efficiency through technology and process innovation. Excellent communication skills with the ability to tailor messaging for technical and non-technical audiences. Preferred: Experience working in Japanese corporate environments or proficiency in Japanese language. Preferred: Experience managing global, cross-cultural teams and navigating complex stakeholder landscapes. Education: •Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience The typical base pay range for this role is between New York / New Jersey: $112k – $153k Non/ New York, New Jersey: $112k - $141k depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below. MUFG Benefits Summary We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.