Do you speak Czech? A new position in Customer Support is opening a new door in your life! Pack your bags for Greece and work in Athens.We are currently looking for an enthusiastic & communicative Czech Customer Support Consultant. Ready to join your next adventure? Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment. Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!Responsibilities: Provide software troubleshooting for mobile devices (mobile phones, tablets & more) Assist customers to manage/secure their account & passwords Resolve customers’ online store post-sales requests Deliver high quality support: provide accurate and complete information by using the right methods/tools Manage large amounts of incoming calls & emails Build sustainable relationships and trust with customer accounts through open and interactive communication Handle customer complaints, provide appropriate solutions Identify and assess customers’ needs to achieve satisfaction Requirements Native-level or C1 level in Czech At least B2 level in English Tech savvy, curious about new technologies High School Diploma Flexibility to work night shifts/ weekend shifts (if applicable) Great communication skills Prior customer support experience would be an advantage Benefits Competitive salary (gross salary 1200-1300€) 14 salaries per year Monthly bonuses Relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece Training courses First-class ongoing training and career development opportunities You will join a multinational market leading call center company Work in a vibrant and energetic office with a real team focus Multicultural and modern working environmentOnly CVs in English will be reviewed
Do you speak Czech? A new position in Customer Support is opening a new door in your life! Pack your bags for Greece and work in Athens.
We are currently looking for an enthusiastic & communicative Czech Customer Support Consultant. Ready to join your next adventure?
Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment.
Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!
Responsibilities:
- Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Resolve customers’ online store post-sales requests
- Deliver high quality support: provide accurate and complete information by using the right methods/tools
- Manage large amounts of incoming calls & emails
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions
- Identify and assess customers’ needs to achieve satisfaction
Requirements
- Native-level or C1 level in Czech
- At least B2 level in English
- Tech savvy, curious about new technologies
- High School Diploma
- Flexibility to work night shifts/ weekend shifts (if applicable)
- Great communication skills
- Prior customer support experience would be an advantage
Benefits
- Competitive salary (gross salary 1200-1300€)
- 14 salaries per year
- Monthly bonuses
- Relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece
- Training courses
- First-class ongoing training and career development opportunities
- You will join a multinational market leading call center company
- Work in a vibrant and energetic office with a real team focus
- Multicultural and modern working environment
Only CVs in English will be reviewed
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
