D2C Business Analyst (f/m/d)

Job description

About us AstorMueller is a multinational company with offices in Switzerland, Romania, and India. We are one of Europe's leading shoe manufacturers, owning the global bugatti shoe-license, owning the shoe brands TT.BAGATT for Women, and SALAMANDER for both Men's and Women's shoes. We have a deep expertise across shoe design, development, production, distribution and marketing. We sell our shoes in over 45 countries, guided by our mission to embrace sustainability and create happy customers. Why us? You know us by the shoes we make! Each shoe has a story behind it - a story created by more than 400 employees. We all work together, guided by a passion for innovation, an ambition to make big things happen, and the courage to embrace new ideas from all of us. No matter your position, your title, or your experience, we trust you! Your ideas matter! So do you want to make a difference? So do we! Join our team and see how our colleagues are more than numbers in math calculations. We are all a sum of clear principles – Integrity , Entrepreneurship , and Courage ! Your responsibilities Responsible for providing, analyzing, and improving relevant business data and insights to support D2C planning and performance reporting, with the aim of increasing customer satisfaction and achieving sales and profit targets. Drives the conceptual development of a D2C-suitable reporting landscape, including the definition of attributes and metrics that describe Webshop and Marketplace performance, in collaboration with the commercial D2C and central Data & Analytics teams. Translates D2C business needs into data and analytics requirements and ensures the continuous development of D2C insights and data-driven merchandising capabilities. Supports D2C planning and forecasting activities by providing structured channel- and product-level insights, in collaboration with Brand E-Commerce Management teams. Identifies gaps and inefficiencies in reporting, financial controls, and commercial D2C management processes, and documents requirements for scalable, technology-supported solutions. Conducts ad-hoc analyses to enable data-driven decision-making in the daily D2C business, as well as deep dives into product and channel performance. Develops interim automation solutions, such as scripts and scheduled queries, to reduce repetitive manual work across D2C activities, while piloting approaches that can be integrated into long-term systems. Presents findings to stakeholders, clearly linking commercial performance and financial controls to overall business goals. Supports the preparation of recurring D2C performance and P&L summaries. Your profile Advanced analytical and technical skills: proven ability to work with modern BI tools (e.g., Power BI, Tableau, Looker), as well as experience with automation through macros, scripts, workflows, and AI agents. D2C and e-commerce business acumen: strong understanding of key D2C and e-commerce metrics (e.g., traffic, conversion rate, AOV, CLV, CAC, return rates) and the key drivers of P&L performance. Experience in reporting landscape design: ability to define relevant attributes, metrics, and data models in collaboration with central Data & Analytics teams. Planning and forecasting expertise: ability to support budgeting and forecasting processes with structured insights at channel, category, and product level, and to connect operational data with financial and strategic planning. Process improvement and control orientation: ability to identify inefficiencies, strengthen processes and controls, and translate business needs into scalable, data-driven solutions. Strong stakeholder communication skills: ability to translate complex analyses into clear and concise insights, deliver impactful presentations, and build alignment across stakeholders. Your advantages A familial, collaborative atmosphere in international teams An innovative and exciting area of responsibility with diverse development opportunities Flat hierarchies and short decision-making paths that help you implement your own ideas Regular employee events Discounts on our own products Private health insurance and other benefits, such as a 13th-month salary. Join our team! AstorMueller is an equal opportunity employer and values diversity in the workplace. We are committed to creating an inclusive environment for all employees and applicants and welcome individuals of all backgrounds to apply. Bring your unique perspective to our innovative team — submit your application today! To ensure a smooth and efficient application process, we kindly ask all candidates to apply exclusively through the application form on our career page. Applications sent via email fall outside our recruitment process and will not be considered.