Daily Banking Operations Officer

Job description

Who we are: Do you want to join a well-established bank with a start-up culture? No, we’re not joking! We, at tbi , have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that? It's all about our people . Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 80% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say. What You’ll do: Manage daily banking operations related to client and merchant onboarding, current accounts, savings accounts, and term deposits, including maintenance and servicing activities. Perform back-office and first-line-of-defense activities, including checks, validations, approvals, processing, and support for the branch network. Handle and process account seizures and garnishments, in line with applicable regulations and internal procedures. Actively contribute to projects involving the implementation of new products and operational processes. Prepare business requirements and test scenarios, participate in testing and UAT activities, and ensure procedures are updated accordingly. Perform activities related to reporting, internal controls, SLA monitoring, and reconciliations. Support the preparation, validation, and daily processing of the ANAF B101 report, including related change requests. Proactively identify and propose process improvements to increase efficiency, productivity, and internal controls. What you’ll need to succeed: Relevant experience in banking operations, particularly with current accounts, savings accounts, and term deposits. Good knowledge of banking regulations and legislation applicable to account operations and garnishments. Hands-on experience with client onboarding, KYC processes, and dormant accounts. Previous involvement in banking projects, including new product launches, testing, and UAT activities. Strong analytical skills and attention to detail, with the ability to work independently and take ownership of your responsibilities. A proactive mindset, with a willingness to learn, develop, and continuously improve processes. Experience with ANAF B101 reporting would be considered a plus. Good command of English. What do we offer: Seize the opportunity to grow your career. Engage in exciting and meaningful work. Get recognition for your work and attitude. Become part of a large, friendly and supportive team. Get additional private health insurance. Stay Chill, Bite into Thrill: Our Fresh Fruits/Ice Cream Program. Relax and Recharge: Our Weekly Office Chair Massage. Private healthcare subscription with Regina Maria - extra care for your health; Unlock the joy of reading with Bookster – Access a library of inspiration. Benefit from 28 days of annual leave – More time for what you love ( 22 vacation days, 5 for exceptional sick leave (no medical note), and 1 for your birthday). Exclusive partner discounts – Enjoy deals tailored just for you. A World of Friendly Faces: Join Our Passionate Multinational Team and Talk to 23 Nationalities at tbi bank . Bring Your Furry Bestie: Let's Make Work Pawsome . Visit our Career Page to learn more about what makes us different. If this sounds like something you’d be interested in, we'd love to hear from you! We'd love to get back to everyone, but due to the number of applications we receive, we can only contact the shortlisted candidates. All applications are treated with utmost confidentiality. By submitting your job application to tbi bank you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available here