Daily Worker Airport Representative

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Resort Bali at Jimbaran Bay is proud to provide our guests with the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Resort Bali at Jimbaran Bay is located on the southern tip of the island of Bali on the northeast slopes of the Bukit peninsula. Luxuriously appointed private villas are built into a gently terraced hillside named Bukit Permai, which means "beautiful hill". About the role As an Airport Representative, you will be the welcoming face of our property at the airport, creating seamless arrival and departure experiences while delivering warm, personalized service that reflects our commitment to excellence. This role is ideal for someone who is passionate about hospitality, enjoys interacting with people from around the world, and takes pride in anticipating guests' needs before they are expressed. What you will do Welcome arriving guests with warmth, professionalism, and genuine care. Coordinate airport arrivals, departures, and transportation arrangements to ensure a seamless experience. Assist guests with baggage handling, wayfinding, and transportation logistics. Maintain close communication with Front Office, Concierge, Transportation, and Guest Experience teams. Monitor flight schedules and proactively manage changes, delays, or special requests. Provide accurate information regarding resort services, local attractions, and guest arrangements. Ensure all guest interactions are conducted with the highest standards of luxury hospitality. Build meaningful connections with guests while creating memorable first and last impressions. What you bring Previous experience in hospitality, guest services, airport operations, or customer service preferred. Excellent communication and interpersonal skills. Strong command of English; additional languages are an advantage. Ability to remain calm, professional, and resourceful in a fast-paced environment. Strong organizational skills and attention to detail. A warm, welcoming personality with a genuine passion for serving others. Flexible schedule, including weekends, public holidays, and shifts. What we offer: • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Employee Discount for stays at any Four Seasons worldwide • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals