Daily Worker - Call Center Operator

Job description

Company Description Located in the business district of South Jakarta, Siloam Hospitals Simatupang has become a trusted private hospital for locals and foreigners living in the South Jakarta area. The hospital provides all kinds of quality healthcare services, especially through its excellent services in cardiology, neurosciences, orthopaedics and radiation oncology. With modern medical equipment and tools, the specialists, general practitioners, nurses, and support staff at Siloam Hospitals Simatupang are committed to providing patients with international-standard healthcare and services. Job Description Menerima dan menangani telepon masuk dari pasien/keluarga pasien. Memberikan informasi terkait jadwal dokter, layanan, dan fasilitas rumah sakit. Membantu proses pendaftaran atau booking appointment. Meneruskan panggilan ke unit terkait (poliklinik, IGD, rawat inap, dll). Menangani keluhan awal dan mencatat laporan dengan baik. Memastikan komunikasi yang ramah, jelas, dan profesional. Qualifications Pendidikan minimal SMA/SMK Pengalaman sebagai call center/customer service lebih disukai (fresh graduate dipersilakan melamar). Memiliki kemampuan komunikasi yang baik dan suara jelas. Mampu mengoperasikan komputer (Ms. Office/basic system). Bersedia bekerja shift. Additional Information [BEWARE OF RECRUITMENT SCAMS] It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.