Data Analyst III - Analytics/Information Solutions (Remote)

Job Description Summary The Data Analyst III reports to the Manager of Epic Platform Intelligence in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Data Analyst III provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process, and educational plans to identify and remove obstacles to change mitigating the disruption of development. Coordinates the discovery, distribution, and completion of analytical requests through ServiceNow. Serves as a subject matter expert in all areas of enterprise analytics supporting analytic solutions such as reports, dashboards, and other analytic tools while participating in decision making, strategy, performance improvement, and other key operational goals. Takes an active role in projects and requests; participates in team and project meetings and provides input on solutions to improve outcomes. Supports and transfers knowledge to peers and staff, maintains high professional standards by participating in peer review, ensures standardized development, and exhibits excellent customer service skills while performing assigned tasks. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type​ Regular Cost Center CC002338 SYS - IS Business Analytics & Epic Analytics Pay Rate Type Salary Pay Grade Health-29 Scheduled Weekly Hours 40 Work Shift Job Description The Data Analyst III reports to the Manager of Epic Platform Intelligence in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Data Analyst III provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process, and educational plans to identify and remove obstacles to change mitigating the disruption of development. Coordinates the discovery, distribution, and completion of analytical requests through ServiceNow. Serves as a subject matter expert in all areas of enterprise analytics supporting analytic solutions such as reports, dashboards, and other analytic tools while participating in decision making, strategy, performance improvement, and other key operational goals. Takes an active role in projects and requests; participates in team and project meetings and provides input on solutions to improve outcomes. Supports and transfers knowledge to peers and staff, maintains high professional standards by participating in peer review, ensures standardized development, and exhibits excellent customer service skills while performing assigned tasks. Additional Job Description Required Educations/Skills/Work Experience: A bachelor’s degree and three years directly related experience; or a high school diploma and seven years directly related experience or a Masters’ degree and 1 year directly related experience required. Must possess strong interpersonal, project management, analytical and communication skills. Must be able to demonstrate expert skills in framing analytic problems, identifying key stakeholders, acquiring, and preparing data, selecting, and applying analytic tools, and producing actionable results. Epic Certification or Proficiency preferred. Physical Requirements • Mobility & Posture o Standing: Continuous o Sitting: Continuous o Walking: Continuous o Climbing stairs: Infrequent o Working indoors: Continuous o Working outdoors (temperature extremes): Infrequent o Working from elevated areas: Frequent o Working in confined/cramped spaces: Frequent o Kneeling: Infrequent o Bending at the waist: Continuous o Twisting at the waist: Frequent o Squatting: Frequent • Manual Dexterity & Strength o Pinching operations: Frequent o Gross motor use (fingers/hands): Continuous o Firm grasping (fingers/hands): Continuous o Fine manipulation (fingers/hands): Continuous o Reaching overhead: Frequent o Reaching in all directions: Continuous o Repetitive motion (hands/wrists/elbows/shoulders): Continuous o Full use of both legs: Continuous o Balance & coordination (lower extremities): Frequent • Lifting & Force Requirements o Lift/carry 50 lbs. unassisted: Infrequent o Lift/lower 50 lbs. from floor to 36”: Infrequent o Lift up to 25 lbs. overhead: Infrequent o Exert up to 50 lbs. of force: Frequent ▪ Examples: ▪ Transfer 100 lb. non-ambulatory patient = 50 lbs. force ▪ Push 400 lb. patient in wheelchair on carpet = 20 lbs. force ▪ Push patient stretcher one-handed = 25 lbs. force • Vision & Sensory o Maintain corrected vision 20/40 (one or both eyes): Continuous o Recognize objects (near/far): Continuous o Color discrimination: Continuous o Depth perception: Continuous o Peripheral vision: Continuous o Hearing acuity (with correction): Continuous o Tactile sensory function: Continuous o Gross motor with fine motor coordination: Continuous o Selected Positions: ▪ Olfactory (smell) function: Continuous ▪ Respirator use qualification: Continuous • Work Environment & Conditions o Effective stress management: Continuous o Rotating shifts: Frequent o Overtime as required: Frequent o Latex-safe environment: Continuous If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: