Data Analytics Manager

We're looking for a hands-on Data Analytics Manager to lead Chip's Analytics team day to day. You'll make sure data requests, product dashboards, MI, analysis and operational controls are delivered to agreed priorities and standards, and you'll develop a team of analysts. What you can expect to be doing: Line manage the analytics team, including Analysts and the Analytics Lead: 1:1s, objectives, performance and development. Own intake and prioritisation of data requests from across the business, and set and meet turnaround SLAs. Supply accurate and timely reporting, analysis and operational data to teams including Finance, Marketing, Product and Operations. Partner with Product Managers to support feature rollout, performance tracking and post-launch reviews. Own analytics-built operational controls, monitoring and MI, making sure they run on time, are documented and stay current. Allocate analysts across Product, balancing BAU demand against Product requirements. Work with the Analytics Lead to maintain coding, visualisation and data quality standards. Prioritise the team's automation and tooling requests, and make sure delivered tools are adopted and controlled. Leadership Own hiring, development and performance management for the team. Foster a culture of quality, collaboration, accountability and continuous improvement. Support the Analytics Lead's growth as a technical specialist. Raise risks and capacity constraints early with the Head of Operations. What we’re looking for: Experience managing or leading a team of data analysts, ideally in a fast-paced, product-led or regulated environment. Strong SQL and experience with BI tools; comfortable interpreting and challenging data. Experience prioritising competing requests from a range of stakeholders. Understanding of operational controls and data quality. Able to translate business problems into clear technical requirements. Strong data storytelling for a range of audiences. Excellent stakeholder management skills across all levels of the organisation. Nice to Have Experience in fintech or financial services. Familiarity with modern data tooling (e.g. Databricks, Python). Working knowledge of data governance, including safe use of AI tools with customer data. Degree in Mathematics, Statistics, Economics or a related field. What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS 🎁 Discretionary Performance-Related Annual Bonus. Workplace pension scheme - We invest in your future with a workplace pension scheme , contributing 5% on earnings up to £50,000 . Plan ahead with confidence while you grow your career! 🚀 Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 Video screen with someone from our Talent team Video interview with the hiring manager Short take-home test which you'll present in your final stage Final interview with team We're committed to making our recruitment process accessible to everyone. If you require any reasonable adjustments at any stage of the application or interview process, please let us know at and we'll be happy to accommodate. About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 500,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 200, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.