Data & Business Intelligence Analyst

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: JOB SUMMARY This position provides strategic, analytical, and technical support for data and business intelligence activities. This position leverages data to gain key insight into business opportunities, and effectively presents these insights to business stakeholders. This position participates in the creation, distribution, and delivery of analytics reports, tables, graphs, and communication materials that effectively summarize findings and support recommendations. RESPONSIBILITIES • Designs, develops, and maintains reports and analytical tools and performs ongoing data quality monitoring and refinement. • Identifies and analyzes errors and inconsistencies in the data and provides timely resolutions. • Translates data results into written reports, tables, graphs, and charts to convey information to management and clients. • Creates ad hoc reports and views on a frequent basis to assist management in understanding, researching, and analyzing issues. • Uses data mining to extract information from data sets and identify correlations and patterns. • Organizes and transforms information into comprehensible structures. • Uses data to predict trends in the customer base and consumer populations and performs statistical analysis of data. • Identifies and recommends new ways to support budgets by streamlining business processes. QUALIFICATIONS Requirements: • Strong analytical skills and attention to detail. • Proven ability to quickly learn new applications, processes, and procedures. • Able and willing to collaborate in a team environment and exercise independent judgement. • Excellent verbal and written communication skills. • Ability to form good partner relationships across functions. • Intermediate knowledge of SQL and tools that leverage SQL language • Demonstrated experience in writing software requirements and test specifications, as well as using data to drive business decisions. • Bachelor’s degree, international equivalent, or at least 3 years of relevant UPS experience. Preferences: • Bachelor's Degree (or internationally comparable degree) – Business/Economics, Computer Science, Engineering, Marketing, MIS, Mathematics, or related discipline. • Experience with data warehousing, data science software, or similar analytics/business intelligence systems. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.