Data Center Hardware Technician

Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About This Role: You will be responsible for the operational integrity and daily operations of Crusoe Cloud mission-critical Modular Data Centers. This role sits at the intersection of heavy infrastructure and high-performance computing, requiring you to master both mechanical/electrical system troubleshooting and server/network maintenance. You will ensure that our modular units remain online and efficient, managing everything from high-voltage electrical distribution to the fiber network infrastructure that powers our AI and cloud services. What You’ll Be Working On: - Operational Monitoring: Continuously monitor Data Center operations and HVAC performance to ensure optimal thermal environments for hardware. - Infrastructure Maintenance: Perform daily and weekly preventative maintenance on mechanical and electrical systems; schedule and oversee contractors for monthly and annual deep-service requirements. - Network Troubleshooting: Diagnose and repair fiber network infrastructure and server-level hardware issues as they arise. - Critical System Repairs: Identify and repair data center problems quickly to minimize downtime, utilizing logic to solve complex technical failures. - Technical Documentation: Assist in technical writing of Standard Operating Procedures (SOPs) and Method of Procedure (MOP) documents for maintenance activities. - Contractor & Vendor Management: Manage contractor services to ensure quality work product and maintain strong relationships with critical infrastructure vendors. - Response: Participate in an on-call rotation to address emergency issues and provide notification of maintenance activities to appropriate departments. What You’ll Bring to the Team: - Technical Proficiency: Proficient knowledge of IT systems, network infrastructure, and the electrical/mechanical systems used in a data center environment. - Infrastructure Expertise: Understanding of Transformers, PLCs, Generators, Switchgear, UPS systems, STS, ATS, PDUs, Chilled Water Systems, and Fire Suppression systems. - Data Analysis: Experience with data trending and analysis, including the ability to rapidly learn and use PC-based integrated critical monitoring systems (EPMS/BMS). - Safety Mastery: Expert knowledge in industrial safety best practices, including Lockout/Tagout (LOTO), Arc Flash protection (NFPA 70E), and OSHA regulations. - Hands-on Background: Strong technical background with experience on computer/network gear as well as support infrastructure (HVAC and electrical). - Safety and Compliance: This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation is required. Bonus Points: - Prior experience in a "Mission Critical" environment (e.g., data centers, hospitals, or power plants). - Certifications such as CompTIA Network+, BICSI, or specialized electrical/HVAC licenses. - Experience with industrial control systems and PLC programming. Benefits: - Competitive compensation - Restricted Stock Units - Paid time off & paid holidays - Comprehensive health, dental & vision insurance - Employer contributions to HSA account - Paid parental leave - Paid life insurance, short-term and long-term disability - Professional development & tuition reimbursement - Mental health & wellness support - Commuter benefits (parking & transit) - Cell phone stipend - 401(k) Retirement plan with company match up to 4% of salary - Volunteer time off Compensation Range: Compensation will be paid in the range of up to $90,000 - $100,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.