Data Operations Analyst - Instawork Robotics

Instawork’s on-demand labor marketplace is uniquely valuable for robotics and physical AI training. We’re working with leading frontier labs to create the highest-quality, highest-diversity dataset for training robotics foundation models. Instawork Robotics is the human advantage in the robotics revolution, and the Instawork Robotics Data Ops Analyst will be at the center of this cutting-edge data collection effort.

Who You Are:

• An early career professional, with between 1 and 5 years of work experience, who thrives in ambiguity and has a "whatever it takes" attitude to get a program off the ground.
• Someone with a strong sense of ownership, comfortable taking a workflow or program from end to end, rather than just a piece of it, and pushing it forward without being told every step.
• A strong communicator who can move fluidly between talking to users on the ground, robotics partners, and internal engineering/leadership.
• An AI-first builder's mindset: when you spot a repetitive or manual workflow, your instinct is to systematize or automate it, using AI tools and scripting where useful.
• A Problem-Solver who is organized, detail-oriented, and digs to the root of an issue rather than settling for a surface-level fix.
• A fast learner excited to operate at the frontier of robotics and physical AI, and energized by scaling something from 0 to 1.

Nice-to-haves:

• A degree in a hardware-related field (Mechanical Engineering, Robotics, Electrical Engineering, or similar)
• Experience with large-scale data collection operations
• Experience in robotics or physical AI
• Experience at an early-stage or mid-stage startup
• Comfort and presence working directly with external partners or customers

What You’ll Do:

• Analyze Feature Performance - Assist in monitoring and communicating the performance of our data collection efforts by tracking key metrics, analyzing user behavior, and summarizing insights for the team.
• Champion the User Experience - Be a voice for our users. You'll help gather, organize, and analyze user feedback from various channels to inform the product roadmap.
• Pro activation and coordination - Organize, train, and problem-solve on behalf of the Instawork Pros performing data collection activities
• Cross-Functional Collaboration - Work closely with robotics leadership, other members of the data ops team, QA, and engineering to ensure alignment from concept to deployment.

For CA Based Applicants:

• The base salary for this position is between $100K to $140K
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• Variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

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