Data Operations Analyst (Mortgage Data)

Job description

Are you ready to make an impact with data, finance, and technology? Are you an analytical and detail-oriented professional who enjoys working with data, solving problems, and improving business processes? Do you like working at the intersection of business and technology, ensuring critical financial data is accurate, complete, and fit for purpose? Then consider joining the Data Platforms team within Group Finance at NN Group as a Data Operations Analyst. What you are going to do - NN Group is currently transforming and rebuilding the mortgage valuation process. As part of this initiative, we are creating a new internal mortgage valuation platform that will replace an existing external vendor solution. - As a Data Operations Analyst, you will play a key role in ensuring the quality, completeness, and accuracy of mortgage valuation data throughout the end-to-end valuation and reporting process. You will work closely with data providers, Finance, Risk, Technology teams, and business stakeholders to ensure reliable data delivery, successful model execution, and high-quality reporting outputs. - You will also join the project during the build phase, giving you the opportunity to contribute to process design, testing, implementation, and future improvements from the very beginning. Your responsibilities - Execute operational activities and controls during monthly, quarterly, and annual reporting cycles in a timely, accurate, and consistent manner. - Monitor and validate mortgage valuation data to ensure completeness, accuracy, and compliance with reporting requirements. - Review and analyze Data Quality reports and investigate data anomalies, missing data, or inconsistencies coming from internal and external providers. - Perform reconciliations, control checks, and root cause analyses to identify and resolve data issues. - Coordinate with business stakeholders, external data providers, and IT teams to resolve data delivery and quality issues. - Support the end-to-end mortgage valuation process, from data collection and validation through model execution and output verification. - Validate calculation outputs and reporting results to ensure they are in line with business expectations and reporting requirements. - Support system testing, Functional Acceptance Testing, implementation activities, and operational readiness of the new platform. - Maintain process documentation, governance procedures, operational controls, and evidence for audit and reporting purposes. - Identify opportunities for automation, process optimization, and continuous improvement. - Contribute to future enhancements of the mortgage valuation process, including methodology changes, new reporting requirements, and system improvements. - Act as a bridge between business and technology teams, helping translate business requirements into practical operational solutions. What we offer you At NN, we invest in an inclusive and inspiring work environment where you can continue to develop both professionally and personally. We offer: - A competitive salary based on your knowledge and experience. - The opportunity to join a strategic transformation project from the beginning. - Exposure to Finance, Risk, Data, and Technology domains across NN Group. - The possibility to grow towards Business Analyst, Product Owner, or Process Owner responsibilities over time. - A hybrid and international working environment. Who you are - You are a proactive and analytical professional with a strong eye for detail and a passion for data quality. You enjoy investigating issues, improving processes, and working with different stakeholders across technical and business teams. - You take ownership of your work, are well organized, and can effectively manage priorities during reporting cycles. You are not afraid to challenge existing processes and actively look for opportunities to improve efficiency and controls. In addition, you bring: - Bachelor's degree in Finance, Economics, Business Administration, Information Management, Data Analytics, or a related field. - Around 2-3 years of relevant professional experience in Data Analysis, Business Analysis, Operations, Reporting, Data Quality, Testing, or a similar field. - Strong analytical and problem-solving skills. - Excellent attention to detail and a structured way of working. - Strong SQL knowledge and experience working with databases and data validation activities. - Experience investigating data issues, performing reconciliations, and analysing operational or reporting processes. - The ability to understand business requirements and communicate effectively with both technical and non-technical stakeholders. - A proactive mindset and a continuous improvement attitude. - Strong communication skills in English. - Experience in financial services, banking, mortgage products, valuation, risk, reporting, or data management is an advantage but not required. - Experience with Agile delivery, testing, FAT/UAT activities, or project implementation work is a plus. Who you will work with - You will become part of the Data Platforms organization and work closely with the Pricing & Valuation team within Group Finance. - The role sits at the intersection of Finance, Risk, Data, and Technology, giving you broad exposure across NN Group. You will collaborate with data engineers, business stakeholders, valuation experts, reporting teams, and external data providers to ensure high-quality mortgage valuation data and reporting outcomes. - You will join an international team that values ownership, collaboration, continuous learning, and operational excellence.