Data Operations Hiring Lead - Link and OpenData

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities. ### The Role Veeva Link builds connected data applications to improve research and patient outcomes, powered by a global network of freelancers. As Data Operations Hiring Lead, you will develop a seamless hiring engine and lead a remote team of coordinators to turn recruitment into a smooth, end-to-end process. Your mission is to design scalable workflows that prioritize speed and quality. By mastering capacity planning and operational metrics, you will ensure our research teams always have the talent they need. Success requires data-driven precision and hiring excellence. You are an organized, socially intelligent professional who uses logic to align stakeholders and drive outcomes. If you are a process-oriented builder ready to make a tangible impact in Life Sciences, this is your platform to scale something remarkable. ### What You’ll Do - Build Smart Workflows: You will move our hiring operations to an automated ecosystem. You’ll identify and implement the right solution that fits our operational requirements, whilst prioritizing automation first and seamlessly aligned processes with other teams. - Establish Hiring & Data Excellence: You will set the gold standard for candidate quality and process integrity. This includes designing robust verification protocols, ensuring only high-caliber talent enters the training pipeline. - Monitor & Optimize KPIs: You are the owner of the hiring team’s output. You will build and track a real-time dashboard for critical KPIs—including SLA adherence, time-to-hire, and training churn—identifying bottlenecks and implementing projects that tangibly improve conversion and speed. - Engineer Scalable Capacity: You will design and manage the headcount model for our Hiring Coordinators. By tracking incoming request volumes against historical throughput, you will ensure the team is perfectly sized to meet global headcount demands without bottlenecks. - Servant Leader: Lead, mentor, and inspire a dynamic team of remote Hiring Coordinators. You will foster a culture of proactivity and high performance, ensuring your team has the tools and clarity needed to hit their sourcing and interviewing targets. - Risk & Compliance Guardian: Proactively identify pipeline risks and operational incidents ensuring they are escalated and resolved through recurring process audits. ### Requirements - Data-First Mindset: 2+ years of experience in a fast-paced environment (Tech, Startup, Consulting) with a proven track record of managing hiring processes. - Process Mastery: Strong experience in hiring process design and optimization. You have a "builder" mentality. - Global Communicator: Excellent written and verbal English skills. You can translate complex operational bottlenecks into clear solutions and collaborate effectively with distributed, international stakeholders across teams. ### Nice to Have - Leadership experience within a talent acquisition function. - Experience building hiring pipelines for freelance and contingent talent. ### Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. - Follow the application process and submit your resume. - Within 3 days, you will receive a link to a personality assessment administered by a third party. - Once you complete the assessment, our team will review your full application package and follow up via email with our decision. - If moving to the interview stage, the process is as follows: 1. A conversation with the hiring manager 2. A practical case exercise 3. A final conversation with our group's Senior Leader. - Once all interviews are complete, the manager will be in touch with a final decision. ### Perks & Benefits - Opportunity to work in a diverse and international workspace - Life insurance - 1% charitable giving program - Fitness reimbursement ### Compensation - Total compensation: 30,000 - 45,000 EUR - The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.