Data Operations Specialist

Job description

Data Operations Specialist - Philippines - Fully remote **About the Role**: We are seeking a detail-oriented and process-driven **Data Operations Specialist** to join our team! This role is perfect for someone passionate about data accuracy and client success. You will play a key role in supporting our clients by managing and auditing location data through our tools and processes and providing location management related services. **Key Responsibilities**: - Provide expert support to clients on location data using our proprietary tools - Perform data manipulation tasks and resolve discrepancies according to established guidelines and best practices - Provide customer facing services that increase customer satisfaction and retention - Deliver audits on listing data to maintain accuracy and quality standards - Ensure timely completion of deliverables, meeting agreed SLAs and personal targets - Follow communication procedures, guidelines, and policies to provide seamless client support. **What We’re Looking For**: - A professional with 1-2 years of experience in data operations, quality assurance, data entry, or a related field.A detail-oriented professional with a passion for data accuracy and client success. - Strong problem-solving skills and the ability to follow detailed processes. - Excellent organizational skills to manage multiple deliverables within tight deadlines. - Proficiency in data manipulation and audit processes is a plus. - Strong proficiency in English, including written, spoken, and reading skills. - Advanced knowledge of Google Sheets a plus - Proficient in AI utilisation is a major plus **Why Join Us?** - Work with a dedicated and innovative team - Opportunity to develop expertise in location data and industry-leading tools. - Make a direct impact on the quality of service delivered to our clients.