Data Oversight & Transformation Lead

Job description

Role Overview As Data, Oversight & Transformation Lead, you will drive BRM's data and transformation agenda, building the reporting infrastructure and dashboards that give management a complete, real-time view of the department's activity, and turning that data into insight that feeds strategic decision-making. Reporting directly to the Head of Business Risk Management, you will work closely with operational teams to structure and validate the data BRM generates, and with Swissquote's technical teams on strategic projects, including related workflow and automation initiatives. Key Responsibilities Organize and structure case management data to provide a complete, real-time view of volumes, backlogs, workload, and SLA / productivity across the department. Build dashboards and reports for management use (e.g., via Tableau or similar tools), turning raw case data into clear, decision-ready views. Translate management’s reporting and measurement priorities into practical data structures and dashboards. Analyse processes to identify and implement tactical automation opportunities, working with Swissquote's technical teams on relevant enterprise workflow initiatives. Act as single point of contact for all dat-related matters, including provision of audit and regulatory-driven data extractions and reporting as needed. Master's degree in a Quantitative field, Computer Science or Data Science At least 5 years' experience in a data analytics or reporting role, ideally within financial services or a regulated environment. Strong hands-on proficiency with data visualization and reporting tools (e.g., Tableau, PowerBI or equivalent) Strong Excel skills; working knowledge of SQL to query and extract data from case management systems. Working knowledge of process mapping and low code / no-code workflow automation tools Ability to translate operational / case data into clear, management-ready dashboards and reports. Understanding and/ or solid appetite to learn more about Risk & Compliance topics within a Swiss bank Familiarity with data privacy regulations (GDPR, etc.) Excellent communication skills in English, with French being an asset. “Please note that Swissquote never requests sensitive personal information or payment of any kind during the recruitment process. Any such request is fraudulent.” SQ2 At Swissquote, we’re all in. All in to shake things up. All in to build the bank people actually want to use. All in to make finance less boring — and a lot more powerful. We’re Switzerland’s leading digital bank — 1,500+ people across Europe, the Middle East and Asia, building real financial solutions for over a million clients worldwide. From trading and investing to everyday banking, we cover the full picture. We move fast, but we build things we’re genuinely proud of. Have a look behind the scenes by checking Humans of Swissquote on Instagram. Growing fast creates room. Room to try things, own things, and grow at a pace most places can’t offer. Whether you like the spotlight or prefer to just put your head down and do great work, there’s space for both here. We’ve ditched the dress code — but never the chance to celebrate. Big win or small, we make it count. The kind of place where the atmosphere takes care of itself. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Feeling it? It’s a good start. Apply. About the Function Business Risk Management (BRM) is Swissquote’s first-line risk function, overseeing client onboarding, periodic reviews, and ongoing controls throughout the client lifecycle. Operating across Gland and Zurich, BRM works closely with Front Office, Compliance, and Legal to ensure regulatory compliance while supporting business objectives through a pragmatic, risk-based approach.