Data Quality Specialist

Job description

**Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.** We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. **Want to be part of it?** ### Purpose of the Role We are recruiting for a Data Quality Specialist to join our dynamic and evolving Data & Analytics team within the Global Sales Operations function. You will be a key stakeholder in the transformation journey of Keyloops CRM data, reviewing our account-base and cleansing, de-duplicating and improving to enable sales efficiency. You will be responsible for tackling data challenges and actioning updates, being a key stakeholder in consulting and advising the business on best practice with data. As a Data Quality Specialist, you will continuously improve and review internal processes, aiming for automation and efficiency gains. You will support the Data & Analytics team by reviewing completed work, and supporting team members with projects and process flows. The team’s areas of responsibilities include Data Quality, Data Analysis and Enrichment, Reporting & Dashboards, CRM Data Management and supporting stakeholders with an array of challenges. Our work enables and accelerates our growth strategy by providing our stakeholders with accurate, up-to-date and targeted data and information that allows us to make informed decisions. The aim is to have the leading, most comprehensive database in the industry with accurate and high-quality information that will allow the business to perform and achieve. ### Role Responsibilities - Manage the data health of our CRM, ensuring stakeholders can make informed decisions with unique, valuable data - Review, de-duplicate and improve our existing account-base and associated datasets. - Qualify data and feed sales with actionable accounts that drive new business growth and positively impact the sales journey - Support and consult cross-functional teams and stakeholders on a range of data related topics. - Develop and implement business strategies, policies, and procedures. - Drive & implement initiatives and projects to improve business performance and efficiency. - Conduct regular data quality checks and audits to identify anomalies, inconsistencies, and errors. - Act as a subject matter expert on key team initiatives and best practices. - Identify opportunities for process improvements to enhance data, reporting and analytics. - Develop strong relationships with colleagues to support with data challenges and provide insight ### Skills / Knowledge & Experience - 2+ years’ experience with data qualification and processing - 2+ years’ experience with the Salesforce lightning CRM - Advanced skills in MS Office, especially MS Excel - A proven track record of delivering projects and initiatives within given time frames - Experience in supporting stakeholders with data challenges - Excellent analytical skills to pro-actively tackle challenges - Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders - Accurate with strong attention to detail - Independent worker that can effectively prioritise and manage time - Positive attitude to work and change