Data Steward

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities. ### The Role Due to team development needs, we are looking for a Senior Data Steward. The ideal candidate should possess robust data analysis capabilities, be able to efficiently complete KPI targets, drive intelligent data applications, explore cutting-edge applications of AI and automation tools in data management, and be highly passionate about dedicating themselves to the life sciences industry. ### What You’ll Do - Multi-source Information Collection & Management: Collect customer information through various channels such as phone and the internet; responsible for data entry, organization, verification, and regular updates to ensure the accuracy of underlying data - Data Metric Delivery & Alignment: Efficiently achieve multi-dimensional data metric targets in terms of time, quantity, and quality; prepare and deliver relevant business reports and data statements on time, and flexibly undertake ad-hoc tasks - Efficiency Improvement & Automation: Identify business pain points throughout the entire process and utilize technical tools to achieve automation of tasks and workflows - Report Preparation & Analysis: Utilize automated reporting tools to submit relevant documents or reports internally and externally, and coordinate cross-departmental communication and collaboration ### Requirements - Bachelor’s degree or above - 1+ years of relevant working experience, familiar with data analysis and reporting tools (e.g., PowerBI) - Proficient in office software, such as Excel, PowerPoint, and Excel formulas - Master Python scripting with proven experience in implementing automated data processing tasks - Familiar with SQL and relational databases (e.g., MySQL, Oracle) - Strong team spirit, pioneering and innovative mind, highly responsible, and excellent execution capabilities - Ability to learn and summarize independently, with agile and clear thinking ### Nice to Have - Experience in Call Centers, the pharmaceutical industry, or software development is preferred - English proficiency of CET-6 or above is preferred - Experience in project management, data processing, or data analysis is preferred