DC Business Expert - 3PL

Job description

WHAT YOU WILL DO As a DC Business Expert – 3PL, you will support the Distribution Centre by ensuring seamless system integration, effective 3PL performance management, and strong compliance across all logistics activities. Through collaboration and agile problem‑solving, you will drive operational efficiency, continuous improvement, and stable, incident‑free execution. You will play a key role in securing smooth DC operations, high‑quality system performance, and strong alignment between internal teams, cross‑functional stakeholders, and external partners. Key Responsibilities: Drive 3PL performance and operational excellence across distribution center operations through strong partnership and expertise in warehouse ways of working. Ensure operational stability through proactive performance monitoring, issue prevention, and effective incident management. Lead seamless WMS and SAP integration, system releases, and rollouts to ensure smooth and reliable operations. Collaborate closely with stakeholders and cross-functional teams to deliver strong distribution service, stock accuracy, and business commitments. Drive continuous improvement, governance, and compliance through audits, standards, and operational excellence initiatives. Ensure high garment care and sustainability standards across DC operations, including resource efficiency, recycled material usage, and responsible logistics practices. Manage NCG consumption through disciplined monitoring, cost control, and operational efficiency. WHO YOU WILL WORK WITH As DC Business Expert – 3PL, you’ll work closely with cross-functional teams and key stakeholders to ensure high‑quality distribution center operations, continuously drive improvements, and uphold strong service standards. Your main collaboration partners will be: Regional Sales & Operations Team External service providers and logistics partners Transportation operations teams Merchandising & Sales teams System and data administration teams This role will be reporting to Distribution Center Manager. WHO YOU ARE We are looking for people with… Education & Experience: University degree in logistics, supply chain, or industrial engineering, at least 3 years in warehouse/DC/logistics operations at supervisor level. Multinational experience is a plus. Operational Expertise: Strong knowledge of warehouse/DC workflows and process optimization, with proven ability to identify and implement improvements. Mindset & Skills: Proactive, solution‑focused, results‑oriented; data analysis experience is an advantage. And people who are… Problem‑solving & Systems: Proven ability to manage incidents effectively, with strong skills in understanding system features and clearly communicating them to stakeholders. Collaboration & Communication: Excellent teamwork and communication skills, with the ability to co‑create effectively across functions. Agility & Improvement: An agile mindset, openness to adapt, and commitment to continuous improvement. Inclusive Growth: Empathetic, inclusive approach that fosters diversity, paired with curiosity and adaptability in a dynamic logistics environment. WHO WE ARE​ H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​ ​ We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​ WHY YOU’LL LOVE WORKING HERE ​ At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible. Due to data policies, we only accept applications through career page. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.