DC Network Sr. Engineer_Azure Cloud Network_Pune

Job description

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking an experienced Cloud & Data Centre Network Operations Engineer to ensure the availability, performance, and security of Vodafone’s global data centre and cloud network environments. Based in Pune, this role supports business-critical infrastructure across hybrid cloud and on-premises environments, with a strong focus on Azure networking, data centre operations, incident management, service reliability, automation, and continuous improvement. The role operates within a 24x7 support model, including on-call responsibilities, and requires close collaboration with geographically distributed teams and technology partners. What you’ll do Provide 24x7 operational support (including on-call) for cloud and data centre network services, owning incidents through to resolution within agreed service levels. Operate, administer, and support Azure networking services including Virtual Networks, subnets, User Defined Routes (UDRs), Network Security Groups (NSGs), Azure DNS, Load Balancers, ExpressRoute, Site-to-Site VPN, and Point-to-Site VPN solutions.Monitor, troubleshoot, and resolve complex network incidents across hybrid cloud and on-premises environments, minimising business impact and restoring services efficiently. Escalate issues appropriately to internal specialist teams or external vendors when required, while maintaining ownership of incident progress and stakeholder communications. Participate in major incident management processes and provide timely updates to customers, support teams, and business stakeholders. Drive continuous service improvement by identifying recurring issues, supporting root cause investigations, and implementing preventive actions. Maintain and enhance operational documentation, runbooks, procedures, and knowledge repositories to improve service effectiveness. Support monitoring optimisation through tools such as Azure Monitor, Network Watcher, and enterprise monitoring platforms. Identify and contribute to automation opportunities that reduce manual effort, improve operational efficiency, and minimise human error. Collect and analyse operational metrics to improve service quality, reliability, and customer experience. Support network infrastructure including routers, switches, load balancers, firewalls, and data centre network technologies. Who you are Bachelor's degree in Telecommunications, Information Technology, Electrical Engineering, or a related discipline. Extensive experience (typically 8+ years) in cloud networking, Azure networking, large-scale data centre operations, and network incident resolution. Strong hands-on expertise in Azure networking technologies including ExpressRoute, Site-to-Site VPN, Point-to-Site VPN, Load Balancers, Firewalls, Virtual Networks, DNS, and network security services. Strong knowledge of hybrid cloud architectures, secure connectivity models, routing, switching, and data centre technologies including Nexus platforms. Proven troubleshooting and operational support experience across enterprise-grade routers, switches, load balancers, and firewalls. Strong analytical thinking, problem-solving abilities, and communication skills with the ability to coordinate effectively across multiple teams and suppliers. Understanding of Agile and DevOps ways of working. Experience with automation, scripting (Python or Bash), and CI/CD practices is advantageous. Comfortable working within a fast-paced operational environment that requires sound judgement and effective decision-making. Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's in it for you Opportunity to support and operate globally distributed cloud and data centre infrastructure serving customers across multiple markets. Exposure to large-scale hybrid cloud networking environments and business-critical services. Collaboration with international technology teams, vendors, and stakeholders across Vodafone’s global ecosystem. Opportunity to contribute to service transformation, automation initiatives, and operational excellence programmes. Development within a technology-driven environment focused on innovation, reliability, and continuous improvement. What skills you will learn Advanced Azure networking operations and governance practices. Hybrid cloud connectivity design and operational management. Major incident management and service restoration methodologies. Network automation, scripting, and operational efficiency techniques. Enterprise-scale monitoring, observability, and performance management. Cross-functional stakeholder engagement and global operational collaboration. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media LinkedIn: VOIS LinkedIn Facebook: VOIS Facebook Instagram: VOIS Instagram You can also chat with our employees to learn more about our projects: Employee Connect