DE033202-Quality Auditing Specialist

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Quality Auditing Specialist WORK SETUP: Return to Office OVERALL PURPOSE: The Supervisor is responsible for leading a support team that enables effective execution of quality governance, training deployment, and policy change implementation. This role ensures that quality standards are operationalized, training interventions are delivered consistently, and policy/process. RESPONSIBILITIES: 1. Team Leadership and People Management • Supervise and manage a team supporting Quality, Training, and Policy Change Management functions • Set performance expectations, monitor output quality, and provide coaching • Drive accountability for timelines, deliverables, and service levels • Conduct regular performance reviews and team huddles • Build team capability in governance, documentation, and execution 2. Quality Management Support • Oversee execution of quality management processes aligned to standards • Ensure accuracy and timeliness of quality reports and analyses • Identify performance trends, risks, and process gaps • Support audit readiness through proper documentation • Partner with stakeholders to improve process adherence 3. Training Delivery Oversight • Supervise planning and deployment of training programs • Ensure training logistics, tracking, and records are maintained • Monitor training quality and effectiveness • Partner with trainers and stakeholders for alignment • Support readiness for pilot runs and process transitions 4. Policy Change Management Execution • Support end-to-end policy change activities including intake, tracking, and implementation • Maintain change trackers and monitor completion status • Ensure structured communication and documentation of changes • Escalate risks, delays, and gaps in implementation • Reinforce policy documents as the source of truth 5. Governance and Reporting • Prepare performance reports and governance updates • Track action items, risks, and dependencies • Ensure audit-defensible documentation is maintained • Coordinate with stakeholders across functions 6. Continuous Improvement • Identify process improvement opportunities • Standardize workflows and reporting • Recommend enhancements based on data insights OTHERS: Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team Location: Taguig Uptown Bonifacio Tower 3 SKILL AND QUALIFICATIONS: • 5 to 7 years of relevant experience in QA; 3 years of supervisory experience About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.