DE033758-Order to Cash Ops Manager

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Order to Cash Ops Manager WORK SETUP: Return to Office OVERALL PURPOSE: The role is responsible for driving operational excellence, ensuring financial integrity, managing client and stakeholder relationships, and leading high-performing teams. The successful candidate will have strong expertise in general accounting, financial close, reconciliations, reporting, and controls. RESPONSIBILITIES: Service Delivery & Operations Management Manage end-to-end RTR operations, including: • General Ledger Accounting • Journal Entry Processing • Account Reconciliations • Fixed Assets Accounting • Intercompany Accounting • Financial Close & Consolidation • Financial Reporting • Ensure achievement of service delivery commitments, including SLA, KPI, quality, and productivity targets. • Monitor operational performance and implement corrective actions to address delivery challenges. • Manage escalations and resolve complex operational issues in a timely manner. Financial Controls & Compliance • Ensure compliance with accounting standards, company policies, and internal control requirements. • Support internal and external audit activities and ensure timely closure of audit actions. • Drive accurate and timely completion of month-end, quarter-end, and year-end close activities. • Maintain strong governance around financial reporting and data integrity. Stakeholder & Client Management • Act as a key point of contact for clients and business stakeholders. • Lead governance discussions, operational reviews, and performance reporting sessions. • Build trusted relationships with cross-functional teams, including Controllership, FP&A, Treasury, Tax, and Compliance teams. • Provide insights and recommendations to support business decision-making. People Leadership • Lead, coach, and develop RTR professionals across multiple processes. • Drive employee engagement, capability development, succession planning, and performance management. • Foster a culture of accountability, collaboration, and continuous learning. • Support talent acquisition, onboarding, and workforce planning activities. Continuous Improvement & Transformation • Identify and implement process improvement opportunities to enhance efficiency and customer satisfaction. • Drive automation, standardization, and simplification initiatives. • Utilize data analytics and operational metrics to drive informed decision-making. • Participate in transition, migration, and transformation projects as required. Risk Management & Governance • Identify operational risks and implement mitigation strategies. • Ensure business continuity and operational resilience plans are maintained. • Support compliance with regulatory and organizational governance requirements. OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Mandaluyong, Robinsons Cybergate Tower 2 SKILL AND QUALIFICATIONS: • At least 12 years relevant work experience in OTC; 10+ years supervisory experience About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.