Deal Desk Analyst

Job description

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. 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Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. About the Role We are looking for a sharp, detail-oriented Deal Desk Analyst to join our Finance & Accounting team. In this role, you will serve as a critical bridge between Sales, Finance, Legal, and Product, supporting all commercial activities from deal structuring and pricing to contract creation, review, and approval. You will work on complex, high-value SaaS transactions for both customers and prospects, playing a direct role in accelerating revenue while ensuring deals align to company policies and external regulatory requirements. This is an individual contributor role, sometimes referred to as bid management. What You’ll Do - Support commercial activities across deal structuring, pricing, contract creation, and approvals for customers and prospects. - Draft, modify, and finalize contracts for new and add-on business, reviewing terms for accuracy and alignment with company standards. - Partner with Account Executives, Sales Development, and Account Management to provide quoting support using CPQ and CRM tools. - Own the deal approval workflow: route requests, track status, and coordinate timely turnaround from Finance, Legal, and other stakeholders. - Evaluate deal economics (discounting, multi-year commitments, custom payment terms, bundled pricing) for compliance with internal policies and external regulations. - Serve as the primary point of contact for day-to-day deal and contract queries from Sales, Sales Development, and Account Management. - Resolve deal-related issues through research and consultation with internal teams, identifying the right tools and resources. - May support the Sales Enablement team with deal-related training, resources, and process guidance. - Maintain accurate deal and contract records in Salesforce across opportunities, quotes, and contracts. - Partner with Revenue Operations to improve deal desk processes, approval workflows, and quoting tools. - Support month-end and quarter-end close activities, including deal reviews and pipeline reporting. What You Bring - 3+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Finance, or a related analytical role at a SaaS company. - Strong understanding of SaaS business models, subscription pricing, ARR/MRR metrics, and revenue recognition principles (ASC 606 familiarity a plus). - Hands-on experience with Salesforce CRM; familiarity with CPQ tools (Salesforce CPQ, DealHub, Apttus, or similar) strongly preferred. - Demonstrated ability to manage competing priorities and work effectively under pressure, especially during quarter-end crunch periods. - Exceptional attention to detail with a structured, process-oriented mindset. - Strong cross-functional communication skills comfortable working with Sales, Finance, Legal, and executive stakeholders. - Proficiency in Excel or Google Sheets for financial modeling and deal analysis; experience with BI tools (Tableau, Looker, etc.) is a plus. - Ability to exercise sound judgment on deal exceptions and escalate appropriately when needed. Nice to Have - Experience with enterprise SaaS deals, including multi-product or platform bundling. - Exposure to contract redlining or legal review processes. - Background in financial analysis, deal structuring, or pricing strategy. Why work at Delinea? - We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. - We invest in people who are smart, self-motivated, and collaborative. - What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success: - Spirited - We bring energy and passion to everything we do - Trust - We act with integrity and deliver on our commitments - Respect - We listen, value different perspectives, and work as one team - Ownership - We take initiative and follow through - Nimble - We adapt quickly in a fast-changing environment - Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.