Deal Desk Manager

Job description

Accountabilities: Manage, prioritize, review, and approve requests involving non-standard pricing, custom pricing strategies, reseller RFPs, credit requests, and commercial terms. Manage and administer commercial pricing within DealHub CPQ, ensuring quoting workflows and approval processes remain aligned with current pricing policies. Participate in meetings with Sales, resellers, and customers to negotiate and finalize pricing agreements and amendments. Partner with Revenue Operations to ensure deal structures are operationally executable and compliant with established commercial policies. Act as a subject matter expert on deal desk processes, providing guidance and recommendations for complex pricing and commercial scenarios. Apply commercial frameworks and analytical judgment to assess pricing risks, identify trade-offs, and support well-informed decisions. Contribute to team development through coaching, constructive feedback, knowledge sharing, and identification of training opportunities. Support global strategic initiatives and projects that improve commercial operations, pricing processes, and business performance. Prioritize competing requests effectively while maintaining accuracy, responsiveness, and strong stakeholder relationships. Requirements: 5–8 years of experience in deal desk, commercial pricing, sales operations, revenue operations, or a comparable function, preferably within a B2B SaaS or technology environment. Strong commercial acumen, with the ability to assess pricing risks, understand business implications, and make sound commercial decisions. Excellent critical and logical thinking, analytical reasoning, and problem-solving capabilities. Experience working with CPQ or deal management platforms; DealHub experience is preferred. Strong negotiation and interpersonal relationship-building skills, with the ability to collaborate effectively across different functions and organizational levels. Proven project management capabilities, including identifying business needs, developing effective solutions, and managing initiatives through completion. Excellent written and verbal communication skills, with the ability to explain complex commercial topics clearly. Strategic mindset with strong prioritization skills and the flexibility to adapt as business priorities and market conditions change. Collaborative, team-oriented approach combined with an entrepreneurial mindset and comfort working in a relatively flat organization. Strong technical proficiency with business productivity tools, particularly Google Sheets, Docs, Slides, and Microsoft Excel. Ability to work effectively with Sales, Finance, Revenue Operations, resellers, customers, and other stakeholders in a cross-functional environment. Candidates who do not meet every listed requirement are still encouraged to apply if they can demonstrate strong transferable experience and the ability to succeed in the role. Benefits: Competitive salary: Hiring range of $104,400–$135,700 CAD annually, depending on skills, qualifications, experience, location, and market factors. Flexible work arrangements: Remote-friendly and flexible hybrid working model. Home office support: Home office reimbursement program. Health coverage: Competitive medical and dental benefits. Retirement: Retirement savings program. Parental support: Baby bonus and parental leave top-up program. Professional development: Online learning and networking opportunities. Electric vehicle incentive: Electric vehicle purchase incentive program. Work-life balance: Flexible working practices and programs designed to support employee well-being. Inclusive culture: Commitment to diversity, equity, accessibility, and inclusion, with accommodations available throughout the recruitment and employment experience. Innovation-focused environment: Opportunity to work in a rapidly evolving technology organization and contribute to global strategic initiatives. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Deal Desk Manager based in Canada. This is a strategic commercial operations role within a fast-paced technology environment, supporting complex B2B deals from pricing review through execution.You will manage deal desk requests, evaluate non-standard pricing, and help sales teams structure commercially sound agreements.Working closely with Sales, Revenue Operations, Finance, resellers, and customers, you will help bring complex opportunities to resolution.The role combines commercial judgment, pricing expertise, analytics, negotiation, and process management.You will also serve as a subject matter expert for deal desk processes and help ensure quoting workflows reflect current pricing strategies.Your work will directly contribute to revenue growth, operational efficiency, and sound commercial decision-making.The position offers a flexible remote environment with opportunities to contribute to broader strategic initiatives.