Dealer Care Center officer

Job description

Porsche Finance Group Ukraine is represented by Porsche Leasing Ukraine, Porsche Mobility, and Porsche Insurance Agency. They are owned by the Austrian Porsche Bank, which belongs to the Porsche Holding (Volkswagen Group). PFG Ukraine provides financial, operating leasing, car loans, insurance and fleet management for Volkswagen, Audi, SEAT, CUPRA, Porsche, Skoda and MAN. This position is temporary, valid until the employee returns from maternity leave. Possible Tasks within this Role Financial analysis of the creditworthiness of individuals, legal entities and private entrepreneurs. Communication and coordination between the dealer network and the Sales Department regarding financing applications. Cooperation with other departments of Porsche Finance Group and partner insurance companies. Processing applications for the Credit Committee. Adhering to internal rules and procedures. Updating and improving internal processes and procedures. Preparing and supporting credit and leasing contracts. Monitoring and supporting the vehicle registration process. Preparing all necessary documents for Credit Agreements, Financial Leasing Agreements and Operating Leasing Agreements. Controlling incoming invoices and documentation from dealers. Cooperating with dealers and providing consultations on financing procedures. Training financial managers of dealer enterprises. Analyzing internal processes and providing suggestions for their improvement. Managing projects. Preparing internal Company reports: daily, weekly, monthly, etc. Performing any other professional tasks assigned by the manager and Company management in accordance with the Company’s goals, internal procedures and processes. Qualification requirements Specialist or master university degree. Foreign language competence – English (intermediate level). Customer-oriented thinking. Communication and negotiating skills. Accurate and precise working style. High engagement and motivation, able to work under pressure. Ability to work independently and responsibly. Strong teamwork and decision-making skills. Skills Financial Analysis Problem Solving Digital Literacy Decision-making Skills Critical Thinking Adaptability Analytical Thinking Financial Literacy Your benefits: - Formal employment from the first working day, paid holidays and sick leave. - Medical insurance. - Language courses. - Hybrid work. - Meals compensation. - Opportunities for personal and professional growth.