Dealer Performance Manager

Job description

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers. Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. We are looking for a **Dealer Performance Manager** to support and grow a portfolio of dealership partners. In this role, you will act as a trusted advisor to your accounts using a consultative approach to strengthen relationships, optimize performance, and drive long-term retention and revenue growth. ### What You'll Do - Manage and grow relationships with existing dealership partners within your assigned territory - Develop and execute strategic account plans to drive retention and revenue growth - Analyze dealership performance data to identify opportunities and recommend solutions - Present APCO/GWC products and value proposition to align with dealer needs - Negotiate renewals and contract terms to retain and expand business - Build relationships with key decision-makers across dealership leadership teams - Collaborate with internal teams to ensure a high level of service and partner satisfaction - Travel regularly within your region to meet with dealership partners ### What Makes You Successful You’ll be successful in this role if you are a relationship-driven sales professional who takes a strategic, consultative approach to account management. You’re able to understand the full picture of a dealership’s business, identify opportunities for growth, and align solutions that deliver measurable results. You’re also analytical and proactive, using data and insights to guide conversations and influence decisions. You build trust quickly, communicate effectively with stakeholders at all levels, and are confident navigating complex conversations around performance, strategy, and contract terms. ### Basic Qualifications - 5+ years of automotive industry outside sales experience - Proven experience in consultative, relationship-based sales or account management - Strong understanding of dealership operations and F&I products - Valid driver’s license with ability to travel extensively (up to 75%) - Strong communication, negotiation, and relationship-building skills ### Preferred Qualifications - Experience in F&I management, dealership leadership, or performance consulting - Knowledge of reinsurance, retro programs, and back-end dealership operations - Bachelor’s degree - Experience analyzing business performance data and developing strategic plans ### This Role Might Be a Great Fit If You… - Enjoy building long-term relationships and becoming a trusted partner to your clients - Like using data and insights to identify opportunities and drive performance - Thrive in a consultative sales environment focused on retention and growth - Are motivated by helping partners succeed while achieving your own performance goals ### What We Offer - Competitive base salary with performance-based incentives - Comprehensive medical, dental, and vision benefits - 401(k) with company match - Paid time off and company holidays - Company-provided tools and resources to support your success - Opportunities for career growth within a leading automotive F&I organization