Debrief Operative

Job description

DPD aren't just delivering parcels; we’re leading the game in e-commerce and sustainability. As a Debrief Operative, you’re the backbone of the depot—the bridge between our drivers and a 5-star customer experience. What You’ll Be Doing Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions. Tech Management: Keep our "Saturn" handhelds in top shape (reporting any glitches ASAP). Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point. Process Pro: Running the driver debriefs and keeping the paperwork tight. Safety First: Keeping the workspace safe and secure for everyone. Kit: Full training, uniform, and PPE provided. Are You The One? We’re looking for someone who care. You don’t need a decade of experience, but you do need: Energy: Passion, self-determination, and a "can-do" attitude. Focus: A keen eye for detail and the ability to multitask under pressure. Tech Savvy: Comfortable with computer systems and handheld devices. Team Spirit: A reliable, punctual team player who’s down to help out where needed. DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective. To find out why DPD is a great place to work for everyone please click on the following link - You & DPD Location: DPD Worcester Contract Type: FTC until Jan 15th 2027 / 40 Hours per week. Shift Pattern: 5 days per week starting in the afternoon Why DPD? (The Good Stuff) We know there’s more to life than just a paycheck. We offer a benefits package designed for the modern world: Pay Rate: £12.71 per hour (£14.27 London Depot Allowances) + enhanced overtime rates. Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have. Extra Time Off: Milestone Days to celebrate life’s big moments + Holiday Trading. Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family. Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers. Financial Peace of Mind: Free Life Assurance (4x salary).