Default Servicing Oversight Coordinator

Join the company defining what it means to be an Impact Lender! Mortgages are what we do, but that doesn't define who we are. In 2008, Movement disrupted the industry with the innovative 6-7-1 mortgage process. In 2023, we pioneered again, helping launch Impact Lending – a new category of lending. Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender. At Movement, we are Impact Lenders. We give 40%-50% of our profits to making an impact in our communities. For us, purpose and people have always come before profit. What You Will Do Assess, manage, monitor, measure our sub-servicer specifically in their default servicing performance Plan, implement and execute all required documentation to evidence oversight of sub-servicers Assists the Compliance department with responding to policy or procedural related audit or regulatory inquiries; Communicate with business units on status and performance of the sub-servicer Develop positive relationships with all internal business units; Make recommendations regarding upcoming department needs, issues or deficiency items Support and assist in any internal audits conducted by the Compliance Department Assist in the operational management of Servicing, including; loan transfers, interim servicing and sub-servicer oversight Provide analytic support for Servicing; reviewing operational metrics or developing/maximizing servicing system applications Provide data and analytical support for the oversight of Movement’s sub-servicer Develop an in-depth knowledge of process workflows and production of various sub-servicing departments. Conduct necessary sampling, document/report reviews, reconciliations, on site audits to ensure mortgage loans are serviced in accordance with regulatory and investor requirements. Analyze and evaluate industry, regulatory and performance trends and propose changes where efficiencies could be created Produce accurate monthly reporting on assigned areas of focus and ensure consistency and accuracy in data, reporting, and results. Prepare monthly, quarterly and ad-hoc reports pertaining to mortgage activities, including sub-servicer performance Track, monitor and address exception results from assigned reports and alert management of any issues. Coordinates servicing transfers, process exceptions and respond to sub-servicer and other vendors as necessary. Utilize metrics to drive process and performance improvement. Skills and Attributes Strong Loss Mitigation experience required Strong mortgage origination/transfers/servicing knowledge SQL skills a plus Strong skills in Excel, including the ability to utilize the following functions: V-Lookup, formulas, Conditional Formatting, and Pivot Tables Available to work over-time as requested and required by business need and communicated by your manager. Current, working knowledge of the Microsoft Office suite, including MS Visio strongly preferred Required Experience 2-3 years of loss mitigation experience strongly preferred Minimum 1-2 years of mortgage loan administration and/or servicing oversight experience. 1+ years of experience in operational reporting and performance improvement. Bachelor's degree in Business, Economics or related field Strong interpersonal communication and relationship building skills Technologically savvy, with the ability to work in varied systems. Must be able to handle multiple tasks and manage workload independently. Must be organized, detailed-oriented, and maintain reliable follow-through. High level of production with attention to detail and accuracy Has a strong knowledge and skill set for mortgage lending and operations (preferred) Good business acumen and able to take direction Capable of creating a vision and achieving results Understands the “big picture,” but can celebrate small victories Passion and true love for problem solving Ability to work under pressure Can create “buy in” from colleagues and department managers Strong “follow-through” on assigned tasks Proactive, results-oriented and organized Maintains a professional demeanor under any circumstances Must have the ability to maintain a positive attitude in the face of negative circumstance Accounting, Default Servicing, Servicing Transfers experience a huge plus! Compensation listed on the site reflects a full-time role. The expected compensation for this role is expected to be prorated to match an average of 25 hours per week The expected salary range for this position is between: $71,100.00 - $107,100.00 The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. The application window is anticipated to close on: July 6, 2026 We’re definitely not your average mortgage company. When you’re ready to grow your career AND your impact, we’re ready for you. We’re also one of the nation’s top lenders and are redefining corporate culture. We work hard, we have fun, we invest in our people and we make a difference. Sound like a plan? Good. Learn more at .