Delivery Associate

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

Clutch is looking for a Delivery Associate to join our Field Operations team at our new location in Bayshore Mall, Ottawa! You could be a good fit if you are hard working, organized, and driven with a keen attention to detail. In this position, you will play a key role in maximizing Clutch’s ability to quickly list newly acquired vehicles our clients have purchased or traded in/

What You’ll Do:

• Conduct pre-trip and post-trip inspections to ensure vehicle condition and report any damage or visual issues.

• Maintain a clean and orderly vehicle, both interior and exterior.

• Adhere to all traffic laws and company safety policies while operating vehicles.

• Provide excellent customer service during interactions, ensuring a professional and courteous demeanor.

• Flexibly respond to changing schedules and assignments, including weekends or extended hours if required.

• Support our Field Operation team in ensuring client vehicles are up to our quality standards

We’re Looking For:

• Education: High school diploma or equivalent
• Experience:
  • 1+ years experience transporting vehicle
  • Comfortable driving longer distances.
  • Have automotive experience and a passion for cars & comfortable in a fast-paced environment.
• License: A G Drivers License (valid in Ontario)
• Driving Record: 3 years of clean driver’s abstract with no major infractions.
• Background Check: Clean criminal background check.
• Work Authorization: Legally authorized to work in Canada.
• Availability: Minimum of 40 hours per week, with overtime as needed.
• Schedule: Flexible working schedule with weekend availability, rotating schedule for both morning and evening shifts.

Why you’ll love it at Clutch:

• Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• You’ll have a broad and direct ownership over [Field of work] during a phase of rapid growth.
• We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
• Above market health & dental benefits.

Employment Type:

• New, Permanent Full-Time

Compensation & Benefits:

• Wage: $20 per hour
• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.