Delivery Associate

Job description

Hours of Work: A typical workday is approximately 10 hours. You can plan on working about 4-5 days a week. Must be flexible. Must be available to work weekends and holidays. Main Purpose of Job: This is a key customer-facing role, reliably and respectfully representing the company, ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients. The Delivery Associate, as a field representative of the company, must be polite and prompt with a commitment to providing our clients with excellent experience, every time. The Delivery Associate drives a “Sprinter-type” vehicle with a Gross Vehicle Weight (GVW) under 10,000 pounds to deliver parcels up to 70 pounds, safely, and efficiently to designated locations within Nassau and Queens within a set timeframe. Essential Job Functions: Must be able to operate and navigate a delivery van, GVWR 10,000 lbs. or less Ability to lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts up to 12 hours long Must have good vision, with or without reasonable accommodation, to see details at a distance and up close Capacity to frequently shift back and forth between two or more activities or sources of information for up to 12 hours per day Capability to quickly respond to changing traffic and weather conditions Must be able to concentrate on a task over a period of time without being distracted Ability to lift, push, pull, and move boxes up to 70 pounds each, with or without reasonable accommodation Capability to operate technology such as handheld devices, software programs, and navigation guides Skilled in time-management and communication via written, oral, and listening to understand and be understood Role Responsibilities: Drive a delivery van to drop off packages to customers within our operating community Follow strict safety standards, on and off the road Interact with customers and the public in a professional and positive manner Use handheld technology to deliver customer packages, manage delivery progress, and solve obstacles Load, sort, and prepare a delivery route to meet customer promise Inspect your Company vehicle a minimum of twice daily to ensure safe operation Ensure delivery vehicle is clean, fueled, and in good operating condition at all times Assist other Delivery Team Members in completing deliveries to exceed customer expectation May assist in training other team members Communicates with customers by phone or text to alert to delivery arrival Maintains communication with management to be informed of any change of delivery, route, or schedule Informs management of any obstructions to making safe, efficient deliveries on time Managing the daily work plan Abiding by all transportation laws and maintaining a safe driving record. Preparing reports and other documents relating to deliveries. Daily end of route de-brief and return of minimal undeliverable parcels Make safety a priority at all times Track and report working hours Adhere to company rules and regulations Other duties and responsibilities as assigned by management Role Requirement: A team player with a positive attitude Must be at least 21 years old Authorized to work in the United States Must have a valid driver's license within the state of employment Disciplined, dependable, and resourceful Skilled and confident driver Comfortable maneuvering and parking a large vehicle Excellent customer service skills Note: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Unified Empire Logistics, LLC. What We Offer: Competitive Compensation Paid Training Paid Time Off (PTO) Customer branded uniform Company vehicle Growth opportunity Team Culture Community interaction Medical/Dental/Vision plans AFLAC plans 401k with Company match Financial Wellness Benefit Child/Adult Care Referral Service Group discounts Company Description: Unified Empire Logistics LLC is a Minority Owned and Operated Delivery Service Partner (DSP). Our customer obsessed team delivers packages in Queens and Nassau Counties, and we are growing rapidly. We are looking for team players to support our commitment to exceeding our customer expectations and make sure customer orders, large or small, are delivered on time, at the right place. We believe in promoting from within, and are dedicated to training, supporting, and rewarding our team members for their hard work, innovation, and reliability. Unified Empire Logistics, LLC is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, gender identity, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal, State, or Local law or ordinance.